Victoria’s Secret
Situation Analysis
Victoria’s Secret is one of the biggest brands in the U.S. lingerie market. There primary business is to sell intimate apparel business focus on comfort and fit with an emphasis on glamor. As of now, Victoria’s Secret specializes in lingerie, swimwear, beauty products, sleepwear, hosiery, etc. This has helped the brand in developing a unique image for its product.
Victoria’s Secret parent company is the Limited Brands Company. It is based out of Reynoldsburg, Ohio. Currently operating 1,017 stores in 49 states, Puerto Rico, and Canada, the company annually generates around $4,564,000,000 of revenue in their stores. With the combination of catalogue and VictoriasSecret.com, generates annual revenue of
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Victoria’s Secret could also measure the success of the Check In Store option by analyzing the shopping carts. If consumers are adding items to their shopping carts, but purchasing less frequently than before, they are most likely purchasing the product in store now.
Marketing Strategy
Roy Raymond, founder of Victoria’s Secret, originally targeted gentleman to make them feel comfortable while shopping for lingerie for gifts. (Secret.Ezinemark.com) Today, Victoria’s Secret’s target market is the middle class woman, or a man shopping for the middle class woman. To attract the younger crowd, such as college age woman, Victoria’s Secret developed PINK. The bright colors, trendy prints and more casual look inspires young teens and high school age girls to shop at PINK. Victoria’s Secret’s marketing strategy is to capitalize on using high profile models (including famous singers), Social Media (including email and mobile), Fashion shows, Promotional offers, Television commercials, online deals, Semi Annual Sale, coupons and loyal customers with their VS All Access.
Victoria’s Secret employed relatable and notable supermodels such as Tyra Banks, Heidi Klum, Karolina Kurkova, Gisele Bundchen and Miranda Kerr as their face for “Victoria’s Secret Angels.” They are very selective on who they choose to be an Angel (model) for them. They choose models that are beautiful and have great bodies that appeal to woman and men. By using these models, Victoria’s Secret gives value to the
Victoria’s Secret is very popular in the United States. Moreover, Victoria’s Secret has over 300 stores in Canada and sells products worldwide through their
Recently American Eagle’s lingerie brand, Aerie, completely changed their advertising campaign to AerieReal. The AerieReal campaign consists of only un-retouched and no Photoshopped models. Before the AerieReal campaign, Aerie used models that were retouched and Photoshopped to make the models appear skinner and “more attractive”. The AerieReal campaign’s focus is to defy what other lingerie brands, such as Victoria’s Secret, sell in their advertisements. Aerie is trying to challenge the message of true beauty is only if you are skinny by saying that “The real you is sexy”. Aerie is accomplishing this by changing their advertisements in the hopes that girls will grow up to be socialized with a more positive and inclusive message, defy gender roles associated with women, and lastly, confront stereotypes of white and colored women.
In her interview with Motto, Victoria’s Secret Model Erin Heatherton admitted, “My last two Victoria 's Secret shows, I was told I had to lose weight. I remember staring at my food and thinking maybe I should just not eat.” Erin, like many, was pressured by Victoria’s Secret and societal standards to get a near perfect body image. Stores and their advertisements influence how humans behave, see themselves, and think of other people. Stores can affect consumers in negative and positive ways. Victoria’s Secret, known for its quality lingerie, has also branched off into perfumes, apparel, and lotions. Their audience encompasses mainly ranging from preteen to middle aged ladies. Many of their target audience members are easily influenced by Victoria’s Secret’s advertisement strategies and sales. Victoria’s Secret at the Empire Mall in Sioux Falls attracts customers with elaborate displays, and periodic sales and erases identity by creating a false sense of normalcy.
If you want the Victoria secret angels feel, then be careful of the lingerie you buy. A slight modification while buying your lingerie will change the way you look and
Victoria secret- So, I went to Victoria secret because my boyfriend and I , we were walking around the mall and decided to go in. I mostly shop at the PINK section, so there's mostly young teen girls and young adults. I notice some couples , and a pattern that most of the guys were on their phone. The girls seem busy , and very focus
While the decision to stop photoshopping and retouching their models in their advertisement has been very popular with the media, according to Business Insider, Aerie saw a 9% increase in sales last quarter (“American Eagle Stopped Airbrushing Lingerie Models and Sales Are Soaring,” 2014). Recently, Aerie’s biggest competitor, Victoria Secret, has been under fire by the media for their “Perfect Body” campaign, which seems to convey the opposite message Aerie is trying to get across. While many have noted that the women featured in Aerie’s ads are still models, and size and shape aren’t considered average by any means, the move to not photoshop out these models soft rolls of skin, freckles, and stretch marks is seen by many as a move in the right direction (“American Eagle Stopped Airbrushing Lingerie Models and Sales Are Soaring,” 2014).
The company's recent campaign slogan, “the perfect body”, has rightfully uprooted much controversy regarding body image. Victoria’s Secret released an advertisement for undergarments with the slogan on an image of several underweight, busty, and tall models. This undoubtedly caused a disturbance among women with different body type’s self esteems. The making of the Victoria’s Secret Angels is an unnecessary and disturbing deploy to sell product; the company has no interest in benefiting society or
In the particular edition of Seventeen where this source was found, approximately 87% of the ads pertained to appearance, while only 5% of the ads had to do with education. The remaining 8% was left for fragrances and technology. The Victoria Secrets ad specifically, sets a standard for what they deem the “perfect body”. In this add, majority of the models were tall, with long legs, and slender. Each model looks as if they could not have been over 100 pounds. Of the 10 models pictured, only two of those models were of a darker complexion. The beauty standard set by this company is that those who are tall and skinny considered
While I was in Victoria’s Secret I noticed that they have a very specific group of people that they try to advertise towards. This is why the target market consists mostly of women from the middle class between the ages of 20 to 40. However, they also try to target men that may be interested in shopping for their girlfriend or wife who also belong to the middle class.
Depending on the product, staff interacts with a trainer of Sephora. Training is provided when a new product is introduced.
Victoria Secret was founded in by Roy Raymond, and his wife Gaye, in San Francisco, California, on June 12, 1977. The company got its start when Roy Raymond was trying to shop for lingerie for his wife. He’d gone to a department store to make his purchase, only to find himself deeply uncomfortable and made even more so by saleswomen scrutinizing his presence there. “When I tried to buy lingerie for my wife,” Raymond told Newsweek in 1981, “I was faced with racks of terry-cloth robes and ugly floral-print nylon nightgowns, and I always had the feeling the department-store saleswomen thought I was an unwelcome intruder.” Raymond saw an opportunity in his discomfort and in 1977 borrowed $80,000 to open Victoria’s Secret as a store designed originally to make men comfortable when buying lingerie for their wives.
Fashion Nova targets women from teens to women in their 30’s. The reason why I don’t put a specific age range is because it varies. I could say 16-30 but there are women in their 40’s that are wearing it as well. In their website, they have described their target market as the following “The girls who rock our styles are adventurous, inspirational and badass. A Nova Star is always the best dressed girl in the room. Her confidence is what truly shines, but her Fashion Nova outfit adds that extra sparkle. We strive to provide awesome service, unbeatable prices and the hottest trends” (Fashionnova.com). Income wise their target market females that vary in income and occupation, from dependent and independent college students earning from $0 - less than $20,000, to working professionals earning an income of $45,000 - $85,000. These customers are from upper-lower to middle class backgrounds and currently live in suburbs that are near major cities or urban areas near them. Their company is based on the trickle-down theory. Celebrities started wearing affordable clothes and people started to follow and believe that it was good quality which is what made the company succeed. Their target market can live anywhere from rural to suburban to major cities as I stated previously. It all varies on what they buy. They have a large stock
The purpose of this paper was to observe the consumers of a retail store of my choice; I chose to observe Victoria’s Secret and Targets consumers, because I myself am consumers of those stores quite often, then to analyze the behavior of the consumers of Victoria’s Secret and Target. Victoria’s Secret and Target consumers differ because of the difference in type of retail they offer and sell. Victoria’s Secret consumers know what they are going to be shopping for women and certain needs or wants they are looking to satisfy. Target consumers shop for any age and any gender,
Victoria Secret appears to be a profitable company. Victoria Secret is part of L Brands whose operating income was at $ 211 million, up by $24 million from the last quarter. Specifically at Victoria's Secret, sales increased by 4% to reach 5.4 billion but operating income decreased by 6% to 1.71 billion. It appears that Victoria Secret's major expense was their Cost of Goods Sold, COGS, which totaled at 1.3144 billion. The gross profit percentage as at February 2013 was 47.87% (NASDAQ, 2014).
Burberry Group plc (Burberry) is into the global luxury sector. It works in the designing, marketing and sourcing of outerwear, women’s wear, men’s wear, non-apparel and children’s wear categories. It distributes through a diversified network of retail, wholesale and licensing channels worldwide. The company operates its business in three ways by region, by product and by channel. Burberry distributes its products in Europe, Spain, Americas and Asia Pacific through retail and wholesale channels and with selective license arrangements. In addition, it licenses third parties to manufacture and distribute products using the Burberry trademarks. It categorizes