hospitality industry

5225 Words Oct 30th, 2013 21 Pages
CONTENTS:

LO1
1.1 Current scale, scope and diversity in hospitality industry (P1)……………………….2
1.2 Structure of different hospitality organizations (P2)……………………………………...6
1.3 Hospitality role and professional bodies (P3)…………………………………………………8
LO2
2.1 Staffing requirements for different hospitality industry (P4) …………..……………10
2.2 Role, responsibilities and qualification required for hospitality staff (P5)……..11
LO3
3.1 Operational, managerial and legislative issue resulted from recent developments affecting the industry (P6) ……………………………………………………….…12
3.2 Current image of hospitality industry (P7)…………………………………………………….14
LO4
4.1 Potential trends and developments in hospitality industry, justified predictions
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In the specialty literature doubts persist in using this terminology, especially in relation to the scope of the hospitality industry. Thus, a series of authors consider as part of this field only food and accommodation services, perhaps because those benefits are offered under the same premises works like industrial units, other authors, however, consider it appropriate a broader approach, including leisure services and even the marketing of products.
(David P. Baron Business and its environment, fourth edition)

In terms of ownership, tour operators are found in both the private and public sector
Private Sector. Increasing the number of transactions and mergers within the industry came amid vertical or horizontal integration. Horizontal integration involves expanding within an industry sector, for example through the development of hotel chains or network by opening new routes. Companies grouped in this formula is in an integrated chain, controlled by a unique decision. They offer a homogeneous product sold under the same brand, using the techniques work together. Horizontal integration means not only achieve these general goals, but also contribute to better accommodate certain geographical dimensions of tourism. Purchase of tourism enterprises in the coastal and mountainous areas, for example, may allow the transfer of staff and a seasonal effective use throughout the year
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