1. Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a. Causes of conflict b. Visible positions c. Pre-emptive proactive action d. Signs of conflict 2. According to Mann and Akehurst non-verbal communication can be misleading. Select one: True False 3. Halo Effect refers to the interpretation of behaviour based on two or more favourable Characteristics. Select one: True

1. Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a. Causes of conflict b. Visible positions c. Pre-emptive proactive action d. Signs of conflict 2. According to Mann and Akehurst non-verbal communication can be misleading. Select one: True False 3. Halo Effect refers to the interpretation of behaviour based on two or more favourable Characteristics. Select one: True

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 2CFCA

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