Avondale Industries’ training director conducted an employee survey and found that employees in several departments lacked trust and confidence in their supervisors. The director arranged for training of these supervisors to help them strengthen their interpersonal, communication, conflict resolution, and problem-solving skills. Why is it in the best interest of the organization to help its supervisors improve their performance and gain the trust and confidence of their direct reports? Helping individuals improve their performance through training helps the organization reach its strategic goals. Training supervisors to be more trustworthy will help them relate more effectively with their employees and encourage better communication. Providing training for individuals that focuses on improving skills allows employees to develop competencies for future jobs. Improving relationships between employees is an essential role for the training and development office and helps it achieve its goals.

For an organization to operate efficiently it is crucial that the relationship between the…

Answered: Avondale Industries’ training director…

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter12: Managing Human Talent

Section: Chapter Questions

Problem 4EE

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Avondale Industries’ training director conducted an employee survey and found that employees in several departments lacked trust and confidence in their supervisors. The director arranged for training of these supervisors to help them strengthen their interpersonal, communication, conflict resolution, and problem-solving skills. Why is it in the best interest of the organization to help its supervisors improve their performance and gain the trust and confidence of their direct reports?

Helping individuals improve their performance through training helps the organization reach its strategic goals.
Training supervisors to be more trustworthy will help them relate more effectively with their employees and encourage better communication.
Providing training for individuals that focuses on improving skills allows employees to develop competencies for future jobs.
Improving relationships between employees is an essential role for the training and development office and helps it achieve its goals.

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