7) "Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms, is an example of A) positive reinforcement B) negative reinforcement C) positive attitude D) negative attitude Multiple Choices Please choose the best answer for each question. There is only ONE correct answer for every question. Answer ALL questions. Jack discovered that there are some office supplies had gone missing. To figure out what happened, the management installed a surveillance camera to provide A) feedforward control B) concurrent control C) feedback control D) all of the above Employees have high level of goals of that organization and also want to maintain membership in the organization. A) organizational commitment B) job involvement C) job satisfaction D) organizational citizenship if they identify with a specific organization and the 1) Back to the early 20th century, automobiles were made one at a time by craftsmen who could perform every operation necessary to build the car. Now, each worker performs a limited number of tasks so that each worker could become expert in his/her own position. This practice can be described as A) departmentalization B) centralization C) work specialization D) formalization Carman involves her followers in decision making and allows them to decide their own work methods and goals. Carman's leadership style can be described as A) autocratic B) laissez-faire C) task-oriented. D) democratie 2) Michael is always late. He is late for work, late for client meeting, and late for the families 3) gathering. People say he will be late for his own funeral. Michael's behavior shows A) low distinetiveness B) high distinctiveness C) high consensus D) low consensus 10) It is A) ineffaceable B) ineffable C) inefficient D) ineffective to waste resources. Which of the following descriptions about organizational goal is not true? A) Most organizations share the goal of making profits. B) Using a single goal such as profit can lead to unethical behaviors by employees. C) A single goal is more effective than multiple goals for defining an organization's success. D) Managers should communicate organizational goals clearly to the employees. 4) defines as eliminating job applicants who could have performed successfully on the 5) job if they were selected. A) Admission errors B) Reject errors C) Accept errors D) System crrors 6) Mike recently gets a job as an assistant in a marketing firm. He is not quite familiar with the way things work in the firm, so he watches his colleagues closely and tries to learn from the mistakes and achievements of his colleagues. This can be described as A) organizational citizenship behavior B) experiential learning C) mentoring D) social learning

7) "Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms, is an example of A) positive reinforcement B) negative reinforcement C) positive attitude D) negative attitude Multiple Choices Please choose the best answer for each question. There is only ONE correct answer for every question. Answer ALL questions. Jack discovered that there are some office supplies had gone missing. To figure out what happened, the management installed a surveillance camera to provide A) feedforward control B) concurrent control C) feedback control D) all of the above Employees have high level of goals of that organization and also want to maintain membership in the organization. A) organizational commitment B) job involvement C) job satisfaction D) organizational citizenship if they identify with a specific organization and the 1) Back to the early 20th century, automobiles were made one at a time by craftsmen who could perform every operation necessary to build the car. Now, each worker performs a limited number of tasks so that each worker could become expert in his/her own position. This practice can be described as A) departmentalization B) centralization C) work specialization D) formalization Carman involves her followers in decision making and allows them to decide their own work methods and goals. Carman's leadership style can be described as A) autocratic B) laissez-faire C) task-oriented. D) democratie 2) Michael is always late. He is late for work, late for client meeting, and late for the families 3) gathering. People say he will be late for his own funeral. Michael's behavior shows A) low distinetiveness B) high distinctiveness C) high consensus D) low consensus 10) It is A) ineffaceable B) ineffable C) inefficient D) ineffective to waste resources. Which of the following descriptions about organizational goal is not true? A) Most organizations share the goal of making profits. B) Using a single goal such as profit can lead to unethical behaviors by employees. C) A single goal is more effective than multiple goals for defining an organization's success. D) Managers should communicate organizational goals clearly to the employees. 4) defines as eliminating job applicants who could have performed successfully on the 5) job if they were selected. A) Admission errors B) Reject errors C) Accept errors D) System crrors 6) Mike recently gets a job as an assistant in a marketing firm. He is not quite familiar with the way things work in the firm, so he watches his colleagues closely and tries to learn from the mistakes and achievements of his colleagues. This can be described as A) organizational citizenship behavior B) experiential learning C) mentoring D) social learning

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 2ED: Chris Dykstra, responsible for loss prevention at Electronics took a deep breath before he launched...

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