a) Discuss the role that attitude plays in Job Performance.
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a) Discuss the role that attitude plays in Job Performance.
b) Briefly discuss the learning theories (Operant Conditioning and Social Learning Theory) and discuss their relevance to managers in shaping behaviour of employees
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- b) Briefly discuss the learning theories (Operant Conditioning and Social Learning Theory) and discuss their relevance to managers in shaping behaviour of employees(1)Explain the behavioral and cognitive approaches to learning. Which is most relevant to training? Explain your answer. 2. You are a trainer explaining expectancy theory to a group of managers so they can better understand and deal with employee motivation problems. One of the managers says, "I do not have time for this theory stuff. I want real-world training that helps me in my job." How would you respond to the trainee? What is your rationale for your response? 3. List the nine events of instruction as outlined by Gagné and Briggs and indicate how you would use them in a training situation. 4. Explain why different people need different training methods. 5. How does a work group exert control over the performance of a worker? Provide a rationale for why this "power" is a positive or negative thing. 6. How can training be designed to motivate learning and accommodate trainee differences?Indicate your preferred training approach for each of the following positions. Explain your choices: a. Office Secretary b. Call Center Agent c. Service crew in a Quick Service Restaurant Choices are: • classroom instruction • computer based training • on-the-job training • simulations • behavior modeling • experiential program • team trainings • action learning
- Porter, Bingham, Simmonds (2008) write, coaching tends to focus on skills and performance and involves giving feedback to the learner. A coach needs the ability to help others to learn, to know what good performance looks like and to give constructive feedback in a way that is acceptable to the individual they are developing.Source: Christine Porter, (2008), Exploring Human Resource Management. London: McGrawHill.1. Explain three (3) benefits of constructive feedback to the learner.The component of the job characteristics model that helps to identify which employees will respond better to enriched jobs is: Select one: a. skill variety b. task identity c. autonomy d. growth need strengthWhich of the following statements is true of the Hawthorne Studies? a) They demonstrated that financial incentives weren't necessarily the most important motivator for workers. b) They demonstrated that workers were mostly extensions of machines. c) They demonstrated that the workplace was relatively simple. d) They demonstrated that financial incentives were the most important motivator for workers.
- Beyond increasing theirskill and knowledge levels, how can training improve employees’ motivation and jobsatisfaction? (Review Chapter 10 if you need to.)Compare and Contrast career development and career management. Explain with examples the employee’s role in the career development process? The manager’s role? The employer’s role? (Describe in details)Define and Differentiate between the time based compensation and output based compensation with daily life example. Also Explain the job design and how the employees is motivated in high ranked organization. Plagiarism will not be acceptable.
- Briefly mention the impact of incentives on employee performance. (in 300 words)Employee development is preparation for the employee for the future of new job, new responsibility for the career advancement b) Elaborate job experience in employee development, explain it briefly and include exampleAngela tells Ralph that Bob has received more high-stakes claims than her recently. this is related to which component of the job characteristics theory? A. autonomy B meaningfulness of work C knowledge of results D feedback E responsibility for outcomes