À regional supervisor is experiencing some difficulty discussing a problem with an employee who uses English as a second language. The employee is attempting to respond but often misunderstands some of the common expressions used by the supervisor. Which strategy should this supervisor use to improve communication? Watching for nonverbal signs of understanding o Including the jargon common in the company Speaking in a loud voice to be understood Using colloquialisms based on cultural knowledge

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 9DQ
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A regional supervisor is experiencing some difficulty discussing a problem with an employee who
uses English as a second language. The employee is attempting to respond but often
misunderstands some of the common expressions used by the supervisor.
Which strategy should this supervisor use to improve communication?
oWatching for nonverbal signs of understanding
o Including the jargon common in the company
o Speaking in a loud voice to be understood
oUsing colloquialisms based on cultural knowledge
Transcribed Image Text:A regional supervisor is experiencing some difficulty discussing a problem with an employee who uses English as a second language. The employee is attempting to respond but often misunderstands some of the common expressions used by the supervisor. Which strategy should this supervisor use to improve communication? oWatching for nonverbal signs of understanding o Including the jargon common in the company o Speaking in a loud voice to be understood oUsing colloquialisms based on cultural knowledge
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