a. Compute the following performance metrics for each program: (1) Average hours of employee training per chef, rounded to one decimal place. Program A: _____ hrs. per chef Program B: _____ hrs. per chef (2) Average number of mistakes per chef, rounded to one decimal place. Program A: _____ mistakes per chef Program B: _____ mistakes per chef

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
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Performance metrics

Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation:

  Training Program A         Training Program B        
New chef # 1 2 3 4 5 6 7 8 9 10
Hours of basic training 24 26 30 21 24 23 26 31 30 24
Hours of advanced training 9 5 8 12 10 6 3 0 1 2
Number of chef mistakes 10 12 14 15 15 5 5 8 3  

a. Compute the following performance metrics for each program:

(1) Average hours of employee training per chef, rounded to one decimal place.

Program A: _____ hrs. per chef

Program B: _____ hrs. per chef

(2) Average number of mistakes per chef, rounded to one decimal place.

Program A: _____ mistakes per chef

Program B: _____ mistakes per chef

b. Which program should the restaurant implement moving forward?

 

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