After reading the short articleWhat defines a change agent for you?A change agent is when an individual is capable to make a change within the organization. They usuallyNow, what change agent types, what change agent roles, and what characteristics do make a successful change agent on your opinion?For each, type, role, and characteristic explain why? INTERNATIONAL OURNAL OF MANAGEMENT, BUSINESS, AND ADMINISTRATION2.Change Agent TypesAlthough little research has explOred what type of change agent is most effectivein a given situation, some research has identified different types of change agentsaccording to their characteristics and methods of implementing change (Burke, 2011;Eikenberry, 201l: Mansfield, 2011: Thota, 2012). These include the following types.Outside Pressure TypeThese change agents work to change systems from outside the organization. Theyare not members of the company they are trying to change and use various pressuretactics such as mass demonstrations, civil disobedience, and violence to accomplish theirobjectives. Typically, they offer options that are more radical than the community mightaccept This usually results in the possibility of examining many different changealternatives.People-Change-Technology TypeThe focus of acttivity for this type of change agent is the individual. The changeagent may be concerned with employee morale and motivation. inchuding absenteeism.tumover, and the quality of work performed The methods used inchude job enrichmentgoal setting, and behavior modification. The major aSsumption underlying this onentationis that if individuals change their behavior, the organization will also change, providingenough people within the organization change. A manager can certainly assume the roleof people-change-technology type and often do.Analysis-for-the-Top TypeThe focus of this change agent is on changing the organizational structrure so as toimprove ourput and efficiency. The change agent uses operations research. systemsanalysis. policy studies, and other forms of analytical approaches to change theorganization's srucrure or technology For example. the change might includeintroducing computerized information-processing systems. Many managers assume thisrole when implenmenting change.Organization-Development TypeThese change agenrs focus their attention on internal processes such as intergrouprelations, communication, and decision making Ther intervention strategV is often calledA culrural change approach. because dhey thoroughly analyze the culrure of the targetedOrganization This approach grew out of such areas as sensitiviy training, team building,and survey feedback Many managers assume the role of organization-development typewhen mplementing change. Managing Change:The Role of the Change AgentFred C. LunenburgSam Houston State UniversityABSTRACTEvery organizational change, wvhether large or sınall, requires one or more changeagents. A change agent is anyone who has the skill and power to stimulate, facilitate,and coordinate the change effort. Change agents may be either external or internal.The success of any change effort depends heavily on the quality and workability ofthe relationship between the change agent and the key decision makers within theorganization. In this article, I discuss change agent types, change agent roles, andcharacteristics of successful change agentry.The individual or goup that undertakes the task of inıtiating and managıngchange in an organization is known as a chamge agent. Change agents can be intemal,such as managers or employees who are appointed to oversee the change process. Inmany innovative-diven companies, managers and employees alke are being bained todevelop the needed skills to oversee change (T chrky, 2011). Change agents also can beextemal, such as consultants fiom outside the frmFor major organization-wide changes.change agents. Because these consultants are from the outside, they are not bound by thefirm's culture, politics, or tadıtions. Theiefore. they are able to bring a differentperspective to the situation and challenge the status quo. This can be a dsadvantage,however, becauce extenal change agents lack an understanding of the company's history,operating procedures, and personmelmpanies fiequently will hire extenalTo off et their limited familianty with the organization. external change agentsusually are paired with an unternal coordunator fiom the human resources department.These two then work together with lune management. In very large fims, theorganization sometumes has its own n-houce change opecialict. This person replaces theexternal consultant and works durectly with the organizaton s management teanm tofacılitate change efforts. Following. I will discuss change agent types, change agent role:.and charactenstics of succesoful change agentny.

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change agent 
A change agent is an individual from inside or outside an association who helps an…