At the end of a busy evening, you are the manager responsible for counting revenues and identifying discrepancies. This is an example of what skill? a) human b) technical c) concpetual

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter7: Planning And Goal Setting
Section: Chapter Questions
Problem 2CFCA
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At the end of a busy evening, you are the manager responsible for counting revenues and identifying discrepancies. This is an example of what skill?
a) human
b) technical
c) concpetual
 
 
 
Flag question: Question 7
A leading chemical plant is responsible for a recent spill near a local high school. A statement has to be given to the public about how the situation will be rectified. Which managerial role is this?

 


a) leader
b) liason
c) spokesperson
d) disseminator
 
 
 
Flag question: Question 8
It's time for IBM's annual conference. The vision for the next decade will be shared. Which managerial role is this?

 

a) spokesperson
b) leader
c) figurehead
d) liason
 
 
 
Flag question: Question 9
 
There seems to be some confusion about the release of a new product between operations and management. We need to bring both sides to consensus, so that we can make appropriate plans. Which managerial role is this?

 


a) resource allocator
b) liason
c) disturbance handler
d) leader
 
 
 
Flag question: Question 10
A customer at Pizza Hut is irate that his order is not ready. The employee is getting heated too and they are going back and forth. A manager steps in to ease tensions, make the customer happy and end the transaction. Which managerial role is this?

a) disturbance handler
b) liason
c) leader
d) monitor
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