Balanced scorecard (BSC) is a strategic management performance Metric that helps companies identify and improve their internal operations to help their external outcomes. It measures past performance data and provides organizations with feedback on how to make better decisions in due course. (a) What are the four key perspectives of Balanced Scorecard ?

Management, Loose-Leaf Version
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ISBN:9781305969308
Author:Richard L. Daft
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Chapter7: Planning And Goal Setting
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Balanced scorecard (BSC) is a strategic management performance Metric that helps companies identify and improve their internal operations to help their external outcomes. It measures past performance data and provides organizations with feedback on how to make better decisions in due course.
(a) What are the four key perspectives of Balanced Scorecard ?

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