Change management is essential in communicating change in a organization. In looking at the American heart association as a healthcare organization, what is a change management model or theory you would recommend this organization used regarding changes it makes? Why?

Change management is essential in communicating change in a organization. In looking at the American heart association as a healthcare organization, what is a change management model or theory you would recommend this organization used regarding changes it makes? Why?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter11: Managing Change And Innovation

Section: Chapter Questions

Problem 9EE

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Change management

Change management is a process that helps organizations transition from one state to another. It involves developing a plan to manage the people, process, and technology changes that occur during a transition. Change management also includes assessing the impact of change on employees, customers, and other stakeholders.

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