Confused on how to answer Juanita Maxwell devotes a lot of time and energy to getting to know her employees. She always greets them personally and carefully listens to their responses to questions period she even remembers incidental facts like pet names and favorite days of the week that she picks up when making small talk. Juanita believes that these kinds of details help her match her employees to projects that bring out their best skill set and internal motivations. She knows, for example, that her office manager, Marcy, is a true morning person, so Juanita schedules their meetings as early as possible to maximize their effectiveness. Juanita has a new employee on the sales team, Sandra, who is difficult to read. When Sandra first started at Trumbell and Son, she was very quiet, bordering on introverted. Juanita certainly chalked some of it to Sandra being new, and many of the other office workers having been colleagues for over five years. At the company picnic months later, however, Sandra matched the level of laughter and outgoingness of employees like Willy, the most senior salesperson. She engaged in games and exhibited spirited competitiveness. Back in the office on Monday, though, Sandra kept her eyes down and avoided small talk in the office break room period she wasn't impolite to Juanita but gone was the vivacious person who had appeared at the picnic. Juanita assumed Sandra was a naturally shy person until the first 8:00 AM staff meeting to discuss Trumbell’s new product line. As voices rose with suggestions and questions, Sandra didn't hesitate to speak up and engage in the fray. Juanita was surprised at Sandra’s sudden assertive nature, given that with the only two days ago she had barely mumbled “good evening” as Juanita had waved goodbye. Juanita observed this ebb and flow of energy and assertiveness in Sandra during the first 2 1/2 months of her probationary period. During this time, Juanita tried to discern which Sandra is the real one. Is she a dynamic go getter or a complete introvert? So far, Sandra has done an excellent job, but Juanita is uncomfortable having an employee whose personality seems so inconsistent. She begins to question if Sandra is really a good fit for Trumbell and Son. As her probationary period ends it is time to make decision about Sandra. Evaluate Juanita’s options. Explain at least three; think outside the box and incorporate information from the text. What should Juanita do?

Confused on how to answer Juanita Maxwell devotes a lot of time and energy to getting to know her employees. She always greets them personally and carefully listens to their responses to questions period she even remembers incidental facts like pet names and favorite days of the week that she picks up when making small talk. Juanita believes that these kinds of details help her match her employees to projects that bring out their best skill set and internal motivations. She knows, for example, that her office manager, Marcy, is a true morning person, so Juanita schedules their meetings as early as possible to maximize their effectiveness. Juanita has a new employee on the sales team, Sandra, who is difficult to read. When Sandra first started at Trumbell and Son, she was very quiet, bordering on introverted. Juanita certainly chalked some of it to Sandra being new, and many of the other office workers having been colleagues for over five years. At the company picnic months later, however, Sandra matched the level of laughter and outgoingness of employees like Willy, the most senior salesperson. She engaged in games and exhibited spirited competitiveness. Back in the office on Monday, though, Sandra kept her eyes down and avoided small talk in the office break room period she wasn't impolite to Juanita but gone was the vivacious person who had appeared at the picnic. Juanita assumed Sandra was a naturally shy person until the first 8:00 AM staff meeting to discuss Trumbell’s new product line. As voices rose with suggestions and questions, Sandra didn't hesitate to speak up and engage in the fray. Juanita was surprised at Sandra’s sudden assertive nature, given that with the only two days ago she had barely mumbled “good evening” as Juanita had waved goodbye. Juanita observed this ebb and flow of energy and assertiveness in Sandra during the first 2 1/2 months of her probationary period. During this time, Juanita tried to discern which Sandra is the real one. Is she a dynamic go getter or a complete introvert? So far, Sandra has done an excellent job, but Juanita is uncomfortable having an employee whose personality seems so inconsistent. She begins to question if Sandra is really a good fit for Trumbell and Son. As her probationary period ends it is time to make decision about Sandra. Evaluate Juanita’s options. Explain at least three; think outside the box and incorporate information from the text. What should Juanita do?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter10: Designing Organization Structure

Section: Chapter Questions

Problem 1ED

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