Discussion Question 4.1: 1. Why do you think the producers of Hamilton charge much less for tickets than the ticket resellers charge?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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A. Markets and Welfare
IN THE
NEWS
How Ticket Resellers Help Allocate
Scarce Resources
modern twist on a practice that has long been registered as a broker from buying and selling
demonized by the public and legislators.
Scalping certainly results in some con-
sumers paying higher prices than they other-
wise wuuld. Bul inu exchange for high prices, them most highly. If someone decides at the
consumers can get the tickets they want, when last minute to attend a play, a concert or a
they want them, without waiting in line or com- game, they can find tickets at some price.
peting to be among the first to buy them online Without scalpers, some people who value the
at a given time. Opponents mistakenly con- event highly would be unable to buy tickets for
clude that high prices are the fault of scalpers, seats of the quality they desire.
when in fact prices are high because of a large
Is ticket reselling a scourge ora way
to make markets more efficient?
tickets for a profit.
Scalping benefits the scalper and the
buyer, by getting tickets to whomever values
Scalping Isn't Scamming
By Tracy C. Miller
The cost of tickets to the Broadway musi-
I cal "Hamilton" skyrocketed at one point
over the summer as scalpers charged $1,000
or more for tickets to the show, when the demand and a limited supply
average ticket's face value was $189. In
response, Sen. Chuck Schumer (D-NY) is pro- but 15 states have laws that prohibit scaiping them to eam ticket revenue through face-value
posing federal legislation that would prohibit in at least some circumstances. Another seven prices long before an event, while scaipers
the use of software to facilitate ticket scalp- states require a seller to have a license to bro-
Scalping can also benefit ticket producers
the sports teams or performing artists who
At present, no federal laws limit scalping. supply tickets-in two ways. First, it enables
bear the risk that demand and prices might
fall below the price they paid. Second, because
ing. Do we really need legislation to curb this ker a ticket, and some limit how much ticket
practice?
Scalpers are using bots to buy up a large states don't allow scalping within a specified be higher than it would otherwise be, enabling
share of tickets online before the public gets distance of the venue where an event is held. ticket producers to charge more.
a chance to purchase them. Then they resell Others allow reselling tickets purchased for
those tickets for much higher prices. This is a personal use, while prohibiting anyone not before an event, such as the cost of renting an
brokers can mark up the price af tickets. Some
of scalpers, the initial demand for tickets may
Ticket producers incur expenses long
arena. They can keep their selling costs down loyal customers, they can choose their method though, ticket producers may prefer to lock-in
by selling all or most tickets quickly rather of distributing tickets to accomplish that ahigh price and sell all their tickets quickly.
than over an extended period of time. By buy- goal, such as by setting aside a percentage of which may mean selling a large percentage of
ing tickets when they first become available tickets to sell at what they consider a reason- their tickets to scalpers.
and holding an inventory to sell at times that able price to those customers. In many cases,
are most convenient to consumers, scalp-
ers connect buyers with sellers and benefit
both. They act as brokers, and the difference
between the price they pay and the price they
receive is their reward for doing this. The more
scalpers compete to buy and resell tickets, the
lower the markup that each will earn.
If scalpers are fen in number and skilled
at assessing each consumer's demand for
tickets, they can charge each consumer a
Laws to prevent scalping are unnecessary
and prevent mutually beneficial transactions.
Scalping only occurs when original ticket sell-
ers charge a price that's lower than some
consumers are willing to pay. If scalpers use
software that's efficient at buying and selling
tickets, it will save time and effort and each
party involved in the process benefits. In one
way or another, the ticket producer, the scalper
and the people who attend the event will each
be better off.
price close to the maximum he or she is will-
ing to pay The higher the average price they
can charge per ticket, the more they can pay
to the team or performing artists who produce
the tickets.
Scalping does alienate some consumers
who pay higher prices to buy from scalpers
who got to the ticket site before they did. As
a result, these consumers may be less willing
to attend future events. If performing artists
or sports teams want to avoid alienating their Lin-Manuel Miranda as Hamilton
Source. US News and World Report Octuber 4, 2016.
Discussion Question 4.1:
1. Why do you think the producers of Hamilton charge much less for tickets than the ticket
resellers charge?
2. Do you think there should be laws against reselling tickets above their face value? Why or
why not?
Transcribed Image Text:A. Markets and Welfare IN THE NEWS How Ticket Resellers Help Allocate Scarce Resources modern twist on a practice that has long been registered as a broker from buying and selling demonized by the public and legislators. Scalping certainly results in some con- sumers paying higher prices than they other- wise wuuld. Bul inu exchange for high prices, them most highly. If someone decides at the consumers can get the tickets they want, when last minute to attend a play, a concert or a they want them, without waiting in line or com- game, they can find tickets at some price. peting to be among the first to buy them online Without scalpers, some people who value the at a given time. Opponents mistakenly con- event highly would be unable to buy tickets for clude that high prices are the fault of scalpers, seats of the quality they desire. when in fact prices are high because of a large Is ticket reselling a scourge ora way to make markets more efficient? tickets for a profit. Scalping benefits the scalper and the buyer, by getting tickets to whomever values Scalping Isn't Scamming By Tracy C. Miller The cost of tickets to the Broadway musi- I cal "Hamilton" skyrocketed at one point over the summer as scalpers charged $1,000 or more for tickets to the show, when the demand and a limited supply average ticket's face value was $189. In response, Sen. Chuck Schumer (D-NY) is pro- but 15 states have laws that prohibit scaiping them to eam ticket revenue through face-value posing federal legislation that would prohibit in at least some circumstances. Another seven prices long before an event, while scaipers the use of software to facilitate ticket scalp- states require a seller to have a license to bro- Scalping can also benefit ticket producers the sports teams or performing artists who At present, no federal laws limit scalping. supply tickets-in two ways. First, it enables bear the risk that demand and prices might fall below the price they paid. Second, because ing. Do we really need legislation to curb this ker a ticket, and some limit how much ticket practice? Scalpers are using bots to buy up a large states don't allow scalping within a specified be higher than it would otherwise be, enabling share of tickets online before the public gets distance of the venue where an event is held. ticket producers to charge more. a chance to purchase them. Then they resell Others allow reselling tickets purchased for those tickets for much higher prices. This is a personal use, while prohibiting anyone not before an event, such as the cost of renting an brokers can mark up the price af tickets. Some of scalpers, the initial demand for tickets may Ticket producers incur expenses long arena. They can keep their selling costs down loyal customers, they can choose their method though, ticket producers may prefer to lock-in by selling all or most tickets quickly rather of distributing tickets to accomplish that ahigh price and sell all their tickets quickly. than over an extended period of time. By buy- goal, such as by setting aside a percentage of which may mean selling a large percentage of ing tickets when they first become available tickets to sell at what they consider a reason- their tickets to scalpers. and holding an inventory to sell at times that able price to those customers. In many cases, are most convenient to consumers, scalp- ers connect buyers with sellers and benefit both. They act as brokers, and the difference between the price they pay and the price they receive is their reward for doing this. The more scalpers compete to buy and resell tickets, the lower the markup that each will earn. If scalpers are fen in number and skilled at assessing each consumer's demand for tickets, they can charge each consumer a Laws to prevent scalping are unnecessary and prevent mutually beneficial transactions. Scalping only occurs when original ticket sell- ers charge a price that's lower than some consumers are willing to pay. If scalpers use software that's efficient at buying and selling tickets, it will save time and effort and each party involved in the process benefits. In one way or another, the ticket producer, the scalper and the people who attend the event will each be better off. price close to the maximum he or she is will- ing to pay The higher the average price they can charge per ticket, the more they can pay to the team or performing artists who produce the tickets. Scalping does alienate some consumers who pay higher prices to buy from scalpers who got to the ticket site before they did. As a result, these consumers may be less willing to attend future events. If performing artists or sports teams want to avoid alienating their Lin-Manuel Miranda as Hamilton Source. US News and World Report Octuber 4, 2016. Discussion Question 4.1: 1. Why do you think the producers of Hamilton charge much less for tickets than the ticket resellers charge? 2. Do you think there should be laws against reselling tickets above their face value? Why or why not?
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