DISCUSSION QUESTIONS CS 4-3 Do you think using popular apps like Instagram, Snap chat, and others helped in creating more familiarity with the target audience, and did it help to build brand preference for Three? CS 4-1 What is the role of pictorial cues in this campaign in increasing the recall and comprehension of the message? CS 4-4 Think of other ads that have used historical events CS 4-2 Based on the information processing theories, what other methods could mobile phone companies use to fight back against the negative publicity about the use of phone? or stories to communicate their message. Comment on the ad's effectiveness in encouraging information processing techniques.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
icon
Related questions
Question
CASE STUDY Three Mobile Reimagines History to Assert that Phones are Good
Mobile phones, one of the most powerful inventions, have
deeply impacted and changed our lives around the world.
As the popularity of cell phones increases, they continue
developed about the negative effects of phones. Many argu-
ments have been put forth in this regard, including a general
rhetoric about the damaging effects of phones on people's
physical, social, and mental lives. Operators try and come up
with ways to overcome this threat and minimize the impact of
the arguments against cell phone usage. Thus, Three launched
its campaign “Phones are Good" to challenge the debate that
"phones are bad". The campaign depicted how events in the
past could have had different and better outcomes had there
been smartphones.
present day smartphone features and apps. Three partnered
with apps like Instagram, Deliveroo, Snapchat, LinkedIn,
Tinder, and Google Maps. Each app had a featured event
linked to it, and its utility through smartphones was estab-
lished. Samsung was the overall campaign partner.
The advertisement begins with a typical present-day
scene of a woman scrolling through her phone when she is
bombarded with messages that phones are bad. The voice-
over then questions if life was better without phones and
the visuals present a series of reimagined historical events.
The first event narrates the tale of the Titanic, and how it
to become more intrusive in nature. There has been a ris-
ing criticism about the excessive use of mobile phones and
how they have taken over people's lives. Nonetheless, the
number of service providers continue to increase globally,
and the competition is stiff.
In the United Kingdom, there are many mobile phone
operating companies with the main players being EE, 02,
Three, and Vodafone, along with other service operators linked
to these four. The most popular company is EE, which has the
maximum number of operators linked to its network. Three
provides its network to iD Mobile. Three UK started its ser-
vices in 2003 and is strongly focused on providing its custom-
ers with superior Internet experience. Three carries over 40
percent of the United Kingdom's mobile data traffic and was
the first company to offer unlimited data. At the 2017 uSwitch
Mobile Awards, Three was voted as the United Kingdom's
Best Network for Data.139 More laurels were won by Three at
141 These historical events were linked to
the uSwitch Broadband and Mobile Awards, 2018. It was voted
as the most popular mobile network in the United Kingdom as
well as the best network for roaming. 140
Mobile phone companies not only face stiff competition
from each other, but also from the media narrative that has
could have been saved if the captain had used Google maps
on his phone to navigate. Using the app, he could have
avoided collision with the iceberg and thus, saved lives.
This reinforces the argument that “Phones are Good." The
Transcribed Image Text:CASE STUDY Three Mobile Reimagines History to Assert that Phones are Good Mobile phones, one of the most powerful inventions, have deeply impacted and changed our lives around the world. As the popularity of cell phones increases, they continue developed about the negative effects of phones. Many argu- ments have been put forth in this regard, including a general rhetoric about the damaging effects of phones on people's physical, social, and mental lives. Operators try and come up with ways to overcome this threat and minimize the impact of the arguments against cell phone usage. Thus, Three launched its campaign “Phones are Good" to challenge the debate that "phones are bad". The campaign depicted how events in the past could have had different and better outcomes had there been smartphones. present day smartphone features and apps. Three partnered with apps like Instagram, Deliveroo, Snapchat, LinkedIn, Tinder, and Google Maps. Each app had a featured event linked to it, and its utility through smartphones was estab- lished. Samsung was the overall campaign partner. The advertisement begins with a typical present-day scene of a woman scrolling through her phone when she is bombarded with messages that phones are bad. The voice- over then questions if life was better without phones and the visuals present a series of reimagined historical events. The first event narrates the tale of the Titanic, and how it to become more intrusive in nature. There has been a ris- ing criticism about the excessive use of mobile phones and how they have taken over people's lives. Nonetheless, the number of service providers continue to increase globally, and the competition is stiff. In the United Kingdom, there are many mobile phone operating companies with the main players being EE, 02, Three, and Vodafone, along with other service operators linked to these four. The most popular company is EE, which has the maximum number of operators linked to its network. Three provides its network to iD Mobile. Three UK started its ser- vices in 2003 and is strongly focused on providing its custom- ers with superior Internet experience. Three carries over 40 percent of the United Kingdom's mobile data traffic and was the first company to offer unlimited data. At the 2017 uSwitch Mobile Awards, Three was voted as the United Kingdom's Best Network for Data.139 More laurels were won by Three at 141 These historical events were linked to the uSwitch Broadband and Mobile Awards, 2018. It was voted as the most popular mobile network in the United Kingdom as well as the best network for roaming. 140 Mobile phone companies not only face stiff competition from each other, but also from the media narrative that has could have been saved if the captain had used Google maps on his phone to navigate. Using the app, he could have avoided collision with the iceberg and thus, saved lives. This reinforces the argument that “Phones are Good." The
second scenario shows cavemen being saved from starva-
tion in extreme cold as they are able to order pizza through
Deliveroo. It is followed by the depiction of Henry the VIII,
and how the lives of many of his wives could have been
saved if he were able to choose the ladies using Tinder
on his phone. With a humorous twist, the fourth instance
presents how Eve resists the invitation of the serpent to
eat the forbidden apple. Since she is busy eyeing Adam
on Instagram, she is not interested in the apple and avoids
committing the sin. The fifth scenario shows the Roman
Empire being saved as people are able to appoint a leader
through endorsements received on LinkedIn by using their
the audience's long-term stored memories of the past events
to current propositions and beliefs about negative publicity
of mobile phone usage, and the audience's familiarity with
present-day popular apps.
The duration of the advertisement was for two-and-a-
half minutes and it was rolled out in cinemas and YouTube,
and 30-60 spots were broadcast on the television. The cam-
paign also used out-of-home media involving exhibitions
of historical paintings redone with mobile technology. The
company declared the best aspect of the campaign was that
at a certain level, everybody could relate to it, whether it
was for ordering food online or using Google Maps for
directions. Phones have made life easier and simpler, which
is what the message of Three was for its target audience
who are heavy data users. Although it was a fun and humor-
ous campaign, Three also maintained an element of gran-
diose in the depictions through its production efforts. This
was because Three wanted to target the more mature audi-
ence, which its research had shown would better respond
to premium production values and which would help build
brand preference.
smartphones. The last event shows how Moses parts the
Red Sea with his shaft and a follower from the crowd starts
to film it on Snapchat. The follower declares that through
his snapchat story people would get to see the miracle and
believe that it truly happened.
To reinforce the message that "Phones are Good," Three
has creatively used those narratives from the past that have
made an indelible mark on the audience's mind. It is interest-
ing to note how the campaign used various aspects of infor-
mation processing: from using pictorial cues to stimulate
142
DISCUSSION QUESTIONS
CS 4-3 Do you think using popular apps like Instagram, Snap
chat, and others helped in creating more familiarity
with the target audience, and did it help to build
brand preference for Three?
CS 4-1 What is the role of pictorial cues in this campaign
in increasing the recall and comprehension of the
message?
CS 4-4 Think of other ads that have used historical events
CS 4-2 Based on the information processing theories, what
other methods could mobile phone companies use to
or stories to communicate their message. Comment
on the ad's effectiveness in encouraging information
processing techniques.
fight back against the negative publicity about the use
of phone?
Transcribed Image Text:second scenario shows cavemen being saved from starva- tion in extreme cold as they are able to order pizza through Deliveroo. It is followed by the depiction of Henry the VIII, and how the lives of many of his wives could have been saved if he were able to choose the ladies using Tinder on his phone. With a humorous twist, the fourth instance presents how Eve resists the invitation of the serpent to eat the forbidden apple. Since she is busy eyeing Adam on Instagram, she is not interested in the apple and avoids committing the sin. The fifth scenario shows the Roman Empire being saved as people are able to appoint a leader through endorsements received on LinkedIn by using their the audience's long-term stored memories of the past events to current propositions and beliefs about negative publicity of mobile phone usage, and the audience's familiarity with present-day popular apps. The duration of the advertisement was for two-and-a- half minutes and it was rolled out in cinemas and YouTube, and 30-60 spots were broadcast on the television. The cam- paign also used out-of-home media involving exhibitions of historical paintings redone with mobile technology. The company declared the best aspect of the campaign was that at a certain level, everybody could relate to it, whether it was for ordering food online or using Google Maps for directions. Phones have made life easier and simpler, which is what the message of Three was for its target audience who are heavy data users. Although it was a fun and humor- ous campaign, Three also maintained an element of gran- diose in the depictions through its production efforts. This was because Three wanted to target the more mature audi- ence, which its research had shown would better respond to premium production values and which would help build brand preference. smartphones. The last event shows how Moses parts the Red Sea with his shaft and a follower from the crowd starts to film it on Snapchat. The follower declares that through his snapchat story people would get to see the miracle and believe that it truly happened. To reinforce the message that "Phones are Good," Three has creatively used those narratives from the past that have made an indelible mark on the audience's mind. It is interest- ing to note how the campaign used various aspects of infor- mation processing: from using pictorial cues to stimulate 142 DISCUSSION QUESTIONS CS 4-3 Do you think using popular apps like Instagram, Snap chat, and others helped in creating more familiarity with the target audience, and did it help to build brand preference for Three? CS 4-1 What is the role of pictorial cues in this campaign in increasing the recall and comprehension of the message? CS 4-4 Think of other ads that have used historical events CS 4-2 Based on the information processing theories, what other methods could mobile phone companies use to or stories to communicate their message. Comment on the ad's effectiveness in encouraging information processing techniques. fight back against the negative publicity about the use of phone?
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 5 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
MKTG 12:STUDENT ED.-TEXT
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:
9781337407595
Author:
Lamb
Publisher:
Cengage
Contemporary Marketing
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning