Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
Related questions
Question
![Customer says: “Fifteen cases
4 points
of olives will take up valuable
space in my receiving room. It is
already crowded."Salesperson
says: “You will not have to face
that problem. With the aid of our
merchandising plan, you can
display 10 cases immediately on
the sales floor. Only five cases
will become reserve stock. You
should move all 15 cases in
about two weeks."What
methods of negotiation are
being addressed in this
scenario? *
Direct Denial/Superior Benefit.
O Indirect Denial/Third-party Testimony.
Question/Trial offer.
Superior Benefit/Postpone Method](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2Fcc3ab573-59bf-4679-891e-bee56476cf1b%2F47920993-990f-4ee8-81e6-13696052b900%2Fcxc25m9_processed.jpeg&w=3840&q=75)
Transcribed Image Text:Customer says: “Fifteen cases
4 points
of olives will take up valuable
space in my receiving room. It is
already crowded."Salesperson
says: “You will not have to face
that problem. With the aid of our
merchandising plan, you can
display 10 cases immediately on
the sales floor. Only five cases
will become reserve stock. You
should move all 15 cases in
about two weeks."What
methods of negotiation are
being addressed in this
scenario? *
Direct Denial/Superior Benefit.
O Indirect Denial/Third-party Testimony.
Question/Trial offer.
Superior Benefit/Postpone Method
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