In this case study, was the suspension fair? Did Sylvia act responsibly?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Employee Absence
Joan, an employee of Great American Market, was warned about her excessive absenteeism
several times, both verbally and in writing. The written warning included notice that
"further violations will result in disciplinary actions," including suspension or discharge.
A short time after the written warning was issued, Joan called work to say she was not going
to be in because her babysitter had called in sick and she had to stay home and care for her
young child. Joan's supervisor, Sylvia, told her that she had already exceeded the allowed
number of absences and warned that if she did not report to work, she could be suspended.
When Joan did not report for her shift, Sylvia suspended her for fifteen days.
In a subsequent hearing, Joan argued that it was not her fault that the babysitter had
cancelled, and protested that she had no other choice but to stay home. Sylvia pointed out
that Joan had not made a good-faith effort to find an alternate babysitter, nor had she tried
to swap shifts with a co-worker. Furthermore, Sylvia said that the lack of a babysitter was
not a justifiable excuse for being absent.
In this case study, was the suspension fair?
Did Sylvia act responsibly?
Transcribed Image Text:Employee Absence Joan, an employee of Great American Market, was warned about her excessive absenteeism several times, both verbally and in writing. The written warning included notice that "further violations will result in disciplinary actions," including suspension or discharge. A short time after the written warning was issued, Joan called work to say she was not going to be in because her babysitter had called in sick and she had to stay home and care for her young child. Joan's supervisor, Sylvia, told her that she had already exceeded the allowed number of absences and warned that if she did not report to work, she could be suspended. When Joan did not report for her shift, Sylvia suspended her for fifteen days. In a subsequent hearing, Joan argued that it was not her fault that the babysitter had cancelled, and protested that she had no other choice but to stay home. Sylvia pointed out that Joan had not made a good-faith effort to find an alternate babysitter, nor had she tried to swap shifts with a co-worker. Furthermore, Sylvia said that the lack of a babysitter was not a justifiable excuse for being absent. In this case study, was the suspension fair? Did Sylvia act responsibly?
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