Amazon Delivery Workers Hold Walkouts Demanding Pay Raise Workers at an Amazon delivery hub outside Washington, D.C., presented a petition to their management on Wednesday morning calling for a raise of $3 per hour. When their demand wasn't immediately accepted, they walked off the job on their lunch break – just before dawn – and said they wouldn't be back for the day. Kim Ware came to the delivery hub on his day off to support his co-workers who took part in the walkout. He called it a "huge step," saying the workers deserved higher pay for a job that is "very hard on the body." He noted that the cost of just about everything is going up due to inflation, making it harder for workers to cover rent and basic expenses. "After working for Amazon, I understand there's a need for solidarity, a need to come together," said Ware, 57. Curtis Futch was one of the roughly 30 workers who took part in the walkout, judging from the number of Amazon vests gathered outside the doors of the facility in Upper Marlboro, Maryland, known as DMD9. Dozens of community supporters had come out to cheer them on, setting up a microphone and speaker where Futch and others could explain their grievances with the world's largest online retailer. "The job we're doing is physical and mental," said Bidiana Jones, 39, who's worked at the facility since it opened in 2020. "We have to be paid the value of our work." Jones said she and others signed a petition for raises back in December but never heard anything after submitting it, which led to support for a walkout. "We're overworked and underpaid," Futch, 31, told HuffPost. "“I feel as though what we're asking for is not too much." Amazon now employs roughly 1 million workers in the U.S., with a massive logistics operation that remains union-free. Labor activists have debated how to go about organizing such an important and influential company at a time when union membership in the private sector is just 6.1%. As for his decision to walk off the job in protest, "This is the first time l've ever done anything like this," he said. "We're overworked and underpaid. I feel as though what we're asking for is not too much." - Curtis Futch, Amazon employee The walkout was spearheaded by a loose-knit group known as Amazonians United, which is trying to organize different Amazon facilities around the country. The Retail, Wholesale, and Department Store Union gathered enough union authorization cards to trigger an election at an Amazon warehouse in Alabama last year, but ended up Unlike a traditional union campaign, Amazonians United is not gathering union cards in hopes of triggering an election and securing a collective bargaining agreement. Their goal is to carry out job actions like the one in Upper Marlboro to force Amazon to address workers' concerns. The group coordinated similar protests on Wednesday at two Amazon facilities in losing by a wide margin after an intense anti-union campaign by the company. Labor officials found Amazon broke the law and ordered a do-over election that's currently in progress. Some wonder if it's even possible to win an election at a 6,000-worker warehouse, given the employer's advantages in a union campaign. For now, Amazonians United appears to have set a more manageable goal: building a critical mass in the facilities where it can, then rallying workers to make their demands. The broader campaign has no formal officials or organization, though experienced labor organizers have been volunteering their time. New York. The walkout in Upper Marlboro seemed to show the promise of such tactics at a modestly sized facility. The delivery hub is much smaller than the retailer's massive fulfillment centers, and DMD9 workers said a majority of them on this particular shift chose to join the walkout. That left facility managers and lower-level supervisors to fill the jobs they had vacated, almost certainly causing logistical headaches for the day. Word of a planned walkout in Upper Marlboro trickled through Maryland's progressive networks ahead of Wednesday. Supporters agreed to meet up at a nearby Wawa convenience store at 6 a.m., where they distributed signs and awaited word from Amazon Amazon spokesperson Kelly Nantel said in a statement that the company respected the workers' right to walk out. Such protests are protected by the National Labor Relations Act, which allows workers to engage in "concerted activity" to aid one another on the job. Word of a planned walkout in Upper Marlboro trickled through Maryland's progressive networks ahead of Wednesday. Supporters agreed to meet up at a nearby Wawa convenience store at 6 a.m., where they distributed signs and awaited word from Amazon employees. Many seemed to have heard about the walkout through local chapters of the "We're proud to offer industry leading pay, competitive benefits, and the opportunity for all to grow within the company," Nantel said. "While there are many established ways of ensuring we hear the opinions of our employees inside our business, we also respect the right for some to make their opinions known externally." Democratic Socialists of America. Someone asked that nobody wear union insignia, since their purpose was to support the workers and not promote any groups. Sydney Cauley, who's worked at the facility since October, said she hoped the walkout conveyed to the company how crucial low-level workers like herself are to the operation. She suspected that the site's managers were scrambling to figure out how to cover the second They filed out of the parking lot in a caravan, parked near the delivery hub and headed into the Amazon parking lot with music and food to greet anyone who walked out. They blared "We're Not Gonna Take It" and "Fight the Power," and set up a table to distribute bags of half of the shift. homemade food. Davis, a worker who walked out and asked that her full name not be used, said she was "We've been asking them for a raise for a while," Cauley said. "It's so much work for so little рay" heartened when she saw how many supporters had gathered outside to cheer them on. "Some of the people coming out were a little scared," Davis said. "But when they saw all the Workers said the starting wage at the facility is a little below $16 per hour, equivalent to a $33,000 annual salary. The minimum wage for large employers in Maryland is $12.50 per hour, but Washington, D.C., is one of the most expensive metropolitan areas in the country. The MIT living wage calculator estimates that a single adult would need to make nearly $20 per hour to make ends meet in Prince George's County, where the Upper Marlboro facility is located. people out here, they were happy."

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
icon
Related questions
Question

 

  1. What are the two reasons for why the Amazon Delivery workers held a walkout?
  2. What are the three business implications the walkout would have had on the organisation?
  3. What would be three recommendations that the Human Resources department at Amazon could consider in order to avoid these issues from occurring again?
Amazon Delivery Workers Hold Walkouts Demanding Pay Raise
Workers at an Amazon delivery hub outside Washington, D.C., presented a petition to their
management on Wednesday morning calling for a raise of $3 per hour. When their demand
wasn't immediately accepted, they walked off the job on their lunch break – just before
dawn – and said they wouldn't be back for the day.
Kim Ware came to the delivery hub on his day off to support his co-workers who took part in
the walkout. He called it a "huge step," saying the workers deserved higher pay for a job that
is "very hard on the body." He noted that the cost of just about everything is going up due to
inflation, making it harder for workers to cover rent and basic expenses.
"After working for Amazon, I understand there's a need for solidarity, a need to come
together," said Ware, 57.
Curtis Futch was one of the roughly 30 workers who took part in the walkout, judging from
the number of Amazon vests gathered outside the doors of the facility in Upper Marlboro,
Maryland, known as DMD9. Dozens of community supporters had come out to cheer them
on, setting up a microphone and speaker where Futch and others could explain their
grievances with the world's largest online retailer.
"The job we're doing is physical and mental," said Bidiana Jones, 39, who's worked at the
facility since it opened in 2020. "We have to be paid the value of our work."
Jones said she and others signed a petition for raises back in December but never heard
anything after submitting it, which led to support for a walkout.
"We're overworked and underpaid," Futch, 31, told HuffPost. "“I feel as though what we're
asking for is not too much."
Amazon now employs roughly 1 million workers in the U.S., with a massive logistics
operation that remains union-free. Labor activists have debated how to go about organizing
such an important and influential company at a time when union membership in the private
sector is just 6.1%.
As for his decision to walk off the job in protest, "This is the first time l've ever done anything
like this," he said.
"We're overworked and underpaid. I feel as though what we're asking for is not too much."
- Curtis Futch, Amazon employee
The walkout was spearheaded by a loose-knit group known as Amazonians United, which is
trying to organize different Amazon facilities around the country.
The Retail, Wholesale, and Department Store Union gathered enough union authorization
cards to trigger an election at an Amazon warehouse in Alabama last year, but ended up
Unlike a traditional union campaign, Amazonians United is not gathering union cards in
hopes of triggering an election and securing a collective bargaining agreement. Their goal is
to carry out job actions like the one in Upper Marlboro to force Amazon to address workers'
concerns. The group coordinated similar protests on Wednesday at two Amazon facilities in
losing by a wide margin after an intense anti-union campaign by the company. Labor officials
found Amazon broke the law and ordered a do-over election that's currently in progress.
Some wonder if it's even possible to win an election at a 6,000-worker warehouse, given the
employer's advantages in a union campaign. For now, Amazonians United appears to have
set a more manageable goal: building a critical mass in the facilities where it can, then
rallying workers to make their demands. The broader campaign has no formal officials or
organization, though experienced labor organizers have been volunteering their time.
New York.
The walkout in Upper Marlboro seemed to show the promise of such tactics at a modestly
sized facility. The delivery hub is much smaller than the retailer's massive fulfillment centers,
and DMD9 workers said a majority of them on this particular shift chose to join the walkout.
That left facility managers and lower-level supervisors to fill the jobs they had vacated,
almost certainly causing logistical headaches for the day.
Word of a planned walkout in Upper Marlboro trickled through Maryland's progressive
networks ahead of Wednesday. Supporters agreed to meet up at a nearby Wawa
convenience store at 6 a.m., where they distributed signs and awaited word from Amazon
Amazon spokesperson Kelly Nantel said in a statement that the company respected the
workers' right to walk out. Such protests are protected by the National Labor Relations Act,
which allows workers to engage in "concerted activity" to aid one another on the job.
Word of a planned walkout in Upper Marlboro trickled through Maryland's progressive
networks ahead of Wednesday. Supporters agreed to meet up at a nearby Wawa
convenience store at 6 a.m., where they distributed signs and awaited word from Amazon
employees. Many seemed to have heard about the walkout through local chapters of the
"We're proud to offer industry leading pay, competitive benefits, and the opportunity for all to
grow within the company," Nantel said. "While there are many established ways of ensuring
we hear the opinions of our employees inside our business, we also respect the right for
some to make their opinions known externally."
Democratic Socialists of America.
Someone asked that nobody wear union insignia, since their purpose was to support the
workers and not promote any groups.
Sydney Cauley, who's worked at the facility since October, said she hoped the walkout
conveyed to the company how crucial low-level workers like herself are to the operation. She
suspected that the site's managers were scrambling to figure out how to cover the second
They filed out of the parking lot in a caravan, parked near the delivery hub and headed into
the Amazon parking lot with music and food to greet anyone who walked out. They blared
"We're Not Gonna Take It" and "Fight the Power," and set up a table to distribute bags of
half of the shift.
homemade food.
Davis, a worker who walked out and asked that her full name not be used, said she was
"We've been asking them for a raise for a while," Cauley said. "It's so much work for so little
рay"
heartened when she saw how many supporters had gathered outside to cheer them on.
"Some of the people coming out were a little scared," Davis said. "But when they saw all the
Workers said the starting wage at the facility is a little below $16 per hour, equivalent to a
$33,000 annual salary. The minimum wage for large employers in Maryland is $12.50 per
hour, but Washington, D.C., is one of the most expensive metropolitan areas in the country.
The MIT living wage calculator estimates that a single adult would need to make nearly $20
per hour to make ends meet in Prince George's County, where the Upper Marlboro facility is
located.
people out here, they were happy."
Transcribed Image Text:Amazon Delivery Workers Hold Walkouts Demanding Pay Raise Workers at an Amazon delivery hub outside Washington, D.C., presented a petition to their management on Wednesday morning calling for a raise of $3 per hour. When their demand wasn't immediately accepted, they walked off the job on their lunch break – just before dawn – and said they wouldn't be back for the day. Kim Ware came to the delivery hub on his day off to support his co-workers who took part in the walkout. He called it a "huge step," saying the workers deserved higher pay for a job that is "very hard on the body." He noted that the cost of just about everything is going up due to inflation, making it harder for workers to cover rent and basic expenses. "After working for Amazon, I understand there's a need for solidarity, a need to come together," said Ware, 57. Curtis Futch was one of the roughly 30 workers who took part in the walkout, judging from the number of Amazon vests gathered outside the doors of the facility in Upper Marlboro, Maryland, known as DMD9. Dozens of community supporters had come out to cheer them on, setting up a microphone and speaker where Futch and others could explain their grievances with the world's largest online retailer. "The job we're doing is physical and mental," said Bidiana Jones, 39, who's worked at the facility since it opened in 2020. "We have to be paid the value of our work." Jones said she and others signed a petition for raises back in December but never heard anything after submitting it, which led to support for a walkout. "We're overworked and underpaid," Futch, 31, told HuffPost. "“I feel as though what we're asking for is not too much." Amazon now employs roughly 1 million workers in the U.S., with a massive logistics operation that remains union-free. Labor activists have debated how to go about organizing such an important and influential company at a time when union membership in the private sector is just 6.1%. As for his decision to walk off the job in protest, "This is the first time l've ever done anything like this," he said. "We're overworked and underpaid. I feel as though what we're asking for is not too much." - Curtis Futch, Amazon employee The walkout was spearheaded by a loose-knit group known as Amazonians United, which is trying to organize different Amazon facilities around the country. The Retail, Wholesale, and Department Store Union gathered enough union authorization cards to trigger an election at an Amazon warehouse in Alabama last year, but ended up Unlike a traditional union campaign, Amazonians United is not gathering union cards in hopes of triggering an election and securing a collective bargaining agreement. Their goal is to carry out job actions like the one in Upper Marlboro to force Amazon to address workers' concerns. The group coordinated similar protests on Wednesday at two Amazon facilities in losing by a wide margin after an intense anti-union campaign by the company. Labor officials found Amazon broke the law and ordered a do-over election that's currently in progress. Some wonder if it's even possible to win an election at a 6,000-worker warehouse, given the employer's advantages in a union campaign. For now, Amazonians United appears to have set a more manageable goal: building a critical mass in the facilities where it can, then rallying workers to make their demands. The broader campaign has no formal officials or organization, though experienced labor organizers have been volunteering their time. New York. The walkout in Upper Marlboro seemed to show the promise of such tactics at a modestly sized facility. The delivery hub is much smaller than the retailer's massive fulfillment centers, and DMD9 workers said a majority of them on this particular shift chose to join the walkout. That left facility managers and lower-level supervisors to fill the jobs they had vacated, almost certainly causing logistical headaches for the day. Word of a planned walkout in Upper Marlboro trickled through Maryland's progressive networks ahead of Wednesday. Supporters agreed to meet up at a nearby Wawa convenience store at 6 a.m., where they distributed signs and awaited word from Amazon Amazon spokesperson Kelly Nantel said in a statement that the company respected the workers' right to walk out. Such protests are protected by the National Labor Relations Act, which allows workers to engage in "concerted activity" to aid one another on the job. Word of a planned walkout in Upper Marlboro trickled through Maryland's progressive networks ahead of Wednesday. Supporters agreed to meet up at a nearby Wawa convenience store at 6 a.m., where they distributed signs and awaited word from Amazon employees. Many seemed to have heard about the walkout through local chapters of the "We're proud to offer industry leading pay, competitive benefits, and the opportunity for all to grow within the company," Nantel said. "While there are many established ways of ensuring we hear the opinions of our employees inside our business, we also respect the right for some to make their opinions known externally." Democratic Socialists of America. Someone asked that nobody wear union insignia, since their purpose was to support the workers and not promote any groups. Sydney Cauley, who's worked at the facility since October, said she hoped the walkout conveyed to the company how crucial low-level workers like herself are to the operation. She suspected that the site's managers were scrambling to figure out how to cover the second They filed out of the parking lot in a caravan, parked near the delivery hub and headed into the Amazon parking lot with music and food to greet anyone who walked out. They blared "We're Not Gonna Take It" and "Fight the Power," and set up a table to distribute bags of half of the shift. homemade food. Davis, a worker who walked out and asked that her full name not be used, said she was "We've been asking them for a raise for a while," Cauley said. "It's so much work for so little рay" heartened when she saw how many supporters had gathered outside to cheer them on. "Some of the people coming out were a little scared," Davis said. "But when they saw all the Workers said the starting wage at the facility is a little below $16 per hour, equivalent to a $33,000 annual salary. The minimum wage for large employers in Maryland is $12.50 per hour, but Washington, D.C., is one of the most expensive metropolitan areas in the country. The MIT living wage calculator estimates that a single adult would need to make nearly $20 per hour to make ends meet in Prince George's County, where the Upper Marlboro facility is located. people out here, they were happy."
Expert Solution
steps

Step by step

Solved in 5 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
MKTG 12:STUDENT ED.-TEXT
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:
9781337407595
Author:
Lamb
Publisher:
Cengage
Contemporary Marketing
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning