Suggest one performance measure for each dimension of the balanced scorecard for Coral Creations. Take one of your measures and discuss the linkage it has to the strategies listed from Coral’s plan.
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Coral Creations has strategic plans that call for rapid growth, a limited number of units for each design to enhance exclusivity, designs for the perfect fit, on-time delivery to customers, retention of highly trained employees with innovative skills, and excellent inventory control.
- Suggest one performance measure for each dimension of the balanced scorecard for Coral Creations.
- Take one of your measures and discuss the linkage it has to the strategies listed from Coral’s plan.
Solution
A.
- Financial:
- Internal operations:
- Customer service:
- Learning and growth:
B.
- Rapid growth:
- Enhanced exclusivity:
- Designs:
- On-time delivery:
- Retention of employees:
- Inventory control:
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