Survey the literature from the past six months what one application for one of the following: DSS, BI or analytics. This research will help me with my ppt presentation and research. 1. Introduction and context to company (e.g .what the company is, what they do) 2. What is the issue the company had (e.g. inability to reply to all the customer email inquiries) 3. What tool from the ones learned have they have applied and briefly describe it (e.g. AI-based email reply) 4.Explain briefly how the issue was solved (e.g. Only 20% of the emails require to be addressed by a human) 6. final thoughts or comments

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Purchase Process

Purchasing refers to the act of procurement of products or services from a market of resources. The procedures used to accomplish the acquisition of the requisite resources are referred to as the purchasing process. Consumer behavior, customer strategy, product pricing, consumer necessity, and other variables are various parts of the process.