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- JYP is a hypermarket chain that operates throughout China, with 25 locations and 800 employees ranging from store workers to the CEO. JYP I operates in a very competitive environment with numerous other companies. As a result, improving performance is vital in order to achieve the goal of being the number 1 hypermarket chain in the country. The goal must be met while taking into account the relatively high worker turnover rate in this area. a)Explain how the Maslow Hierarchy of Needs application may be of use at JYP. b)Explain the application of Performance Management System at JYP.Indicate whether the item below is used as key performance indicators for the areas of (A) Financial, (B) Customer, (C) Internal Process, or (D) Learning and Growth performance. Choose the one best choice. Percent of materials left over from production sold as scrap *(A) Financial(B) Customer(C) Internal Process(D) Learning and Growth performance.Note - need the correct option without explanation as fast as possible!! Which of the following activities is NOT direct responsibility of operations management? A) Developing an operations strategy for the operation. B)Determining the exact mix of products and services that customers will want. C)Designing the operation's products, services and processes. D)Planning and controlling the operation.
- Coca-Cola's brand name is indicative of a(n) __________, while its marketing and distribution processes are indicative of __________. resource, capability intangibles, tangibles core competency, requirement systematic process, value chain 329 - Which of the following is a method of job valuation in which jobs are arranged by a committee in a simple order from lowest to highest in value? a) Classification method B) Comparison method NS) Sort method D) Rating method TO) Spacing method1. Write short notes about distinctive competence 2. What is SWOT analysis 3. What is order qualifiers and order winners 4. Write about quality base strategy and time based strategy
- 10 Collaboration and demand flow strategy are important components of SCM strategy. Select one: a. False b. TrueGive One Example for each type of "Process Strategy"? 1.Process focus 2.Repetitive focus 3.Product focus 4.Mass customizationHi, I lead the Customer Support Team for the magazines category. Customer questions for one vendor have increased since the start of the promotional campaign. The campaign ended two months ago, but we are still getting many questions. Can you help us understand why? The vendor’s performance metrics are below. Thank you,Carlos Henderson Task Instructions The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions. Metric Month 1 Month 2 Month 3 % Customer Questions +8% +10% +12% % Shipped On Time -10% -7% -5% % Shipped Incorrectly +2% +4% +4% % Discounted +18% +18% +14% Units Shipped (Thousands) 80 85 100 Question 3 of 4 How impactful were product discounts on customer questions?
- Explain thorugh an example of how process choices can lead to competitive advantage?Comfy Shoes Inc. builds shoes tailored to meet each individual customer’s needs. Customers who visit the downtown offices of Comfy Shoes can choose one or more of the following four custom-tailoring services. Customers receive their shoes in the mail within a week of their initial visit. Service Description Processing Time Resource used A. Walking Basic Take measurements for basic walking shoes. 12 min. 1 attendant B. Walking Plus Choose specific design (e.g. material, color selection). 12 min. 1 attendant C. Running Basic Take measurements for tailor-made running shoes. 10 min. 1 attendant D. Running Plus Consult physical therapist and obtain precise needs for running shoes. 40 min. 1 attendant The company offers the following packages to their customers: Package 1: Includes only Walking Basic (Service A) Package 2: Includes Walking Basic and Walking Plus (Services A and B). Package 3: Walking Basic,…The following diagram shows the flow process. Raw material cost, and machine processing time for three products: A, B, and C. There are three machines (W, X and Y) used in the production of these products; the times shown are in required minutes of production per unit. Raw material costs are shown in cost per unit of product. The market will take all that can be produced. Selling price A B C $ 55 $60 $ 75 $ 10----Y (2 min) $10---Y (5 min) $10---X (4 min) $ 15---W (3 min) $20---X (5 min) $15---Y (4 min) $ 15---X (2 min) $15—W (6 min) $ 30—W (6 min) Assuming that sales personnel are paid on a commission basis, which product should sell? A, B or C? On the basis of maximizing gross profits per unit, which product should be sold? A, B, or C 3.To maximize total profit for the firm, which…