Think back on your own experiences as a customer of a company you either liked very much or disliked very much. Give the name and type of organization and tell why you liked or disliked doing business with this company. Now think about the company's HRM practices that likely contributed to the positive or negative

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter10: Designing Organization Structure
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Think back on your own experiences as a customer of a company you either liked very much or disliked very much. Give the name and type of organization and tell why you liked or disliked doing business with this company. Now think about the company's HRM practices that likely contributed to the positive or negative experience that you had. (Example: if you chose a restaurant because of its friendly/efficient service, describe the possible role HRM has played in producing this service, such as selection of the right type of servers or a well-designed training or reward system.)

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