What are you going to give to the guest after confirming its reservation? A. Contact number B. Arrival details C. Itinerary D. Confirmation number It is the act of recommending alternative room types at much higher rate yet may still suit to the preference of the guest. A. Posting B. Batching C. Upselling D. Auditing

What are you going to give to the guest after confirming its reservation? A. Contact number B. Arrival details C. Itinerary D. Confirmation number It is the act of recommending alternative room types at much higher rate yet may still suit to the preference of the guest. A. Posting B. Batching C. Upselling D. Auditing

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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