You are a supervisor in Elegant Garments Manufacturing.Employees have fallen into the habit of coming to work,signing in and then going to breakfast, at least ½ to ¾ ofan hour is lost per employee. Most of the employees getto work by public transportation and do not have time toget breakfast before leaving home. As supervisors youare all under a good deal of pressure from the businessowners to do something about it. Privately you allacknowledged the organization has a real problem, but infact nothing has been done about it.Rather, you all schedule yourselves in your offices during the first hour of theday, under the guise of using that hour for planning the next day’s work. Eachsupervisor intuitively sensed that to take action would be unpopular, andwould bring criticism from both supervisory colleagues and from employeesfor trying to win points with management.The situation is further complicated by the fact thatsome employees have work-related justification forbeing away from their primary work area and incontact with employees in different sections.Fifteen supervisors report to three managers. Agroup of you get together and decided to look at theproblem, as morale seems to be affected andproduction figures are beginning to dip and thatmight affect the annual bonus payment plan.Instructions:You will analyse the situation and prepare a plan to correctthe problemThe plan should include an agenda for the meeting with EITHER theemployeesor the supervisors, or supervisor and management, or management,supervisor andemployees, or management and employees, and consider how torespond to threequestions and objections attendees might pose.
You are a supervisor in Elegant Garments Manufacturing.
Employees have fallen into the habit of coming to work,
signing in and then going to breakfast, at least ½ to ¾ of
an hour is lost per employee. Most of the employees get
to work by public transportation and do not have time to
get breakfast before leaving home. As supervisors you
are all under a good deal of pressure from the business
owners to do something about it. Privately you all
acknowledged the organization has a real problem, but in
fact nothing has been done about it.
Rather, you all
day, under the guise of using that hour for planning the next day’s work. Each
supervisor intuitively sensed that to take action would be unpopular, and
would bring criticism from both supervisory colleagues and from employees
for trying to win points with management.
The situation is further complicated by the fact that
some employees have work-related justification for
being away from their primary work area and in
contact with employees in different sections.
Fifteen supervisors report to three managers. A
group of you get together and decided to look at the
problem, as morale seems to be affected and
production figures are beginning to dip and that
might affect the annual bonus payment plan.
Instructions:
You will analyse the situation and prepare a plan to correct
the problem
The plan should include an agenda for the meeting with EITHER the
employees
or the supervisors, or supervisor and management, or management,
supervisor and
employees, or management and employees, and consider how to
respond to three
questions and objections attendees might pose.
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