Chapter 1, Problem 1.16MML

Explanation of Solution

List of five important tangible cost of an information system:

The below are the lists of five important tangible cost of an information system:

• Cost of Hardware components that is required.
• Cost of software components that are purchased.
• Database components cost.
• Spending amount in training the users.
• Cost spent in recruiting the developers or users.

List of five important intangible cost of an information system:

The below are the lists of five important intangible cost of an information system:

• Cost that is required when information is difficult to search and find.
• Decision making cost when a fact has been arrived before information.
• Frustration cost when the system works in an unexpected way.
• Cost of obtaining decision with inaccurate results that are obtained due to information inaccuracy.
• Employee cost will be there if they avoid working around in a problematic system.

List of five important tangible value of an information system:

The below are the lists of five important tangible value of an information system:

• When sale gets increased with the new customers.
• When sale gets increased with number repeated customers.
• When there is an increase in employee productivity...