Business in Action Plus MyLab Intro to Business with Pearson eText -- Access Card Package (8th Edition)
Business in Action Plus MyLab Intro to Business with Pearson eText -- Access Card Package (8th Edition)
8th Edition
ISBN: 9780134473642
Author: Courtland L. Bovee, John V. Thill
Publisher: PEARSON
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Chapter 10, Problem 2CTQ
Summary Introduction

Case summary:

Person B the chief talent officer of a Company D feels it is very difficult to motivate a vast workforce and to stimulate the environment. She feels that the ladder concept was not suitable for many employees and the old ways of work cannot suit the new generation of work. Person B and her colleagues found some issues like a wide different society, shortage of talents, expanded workforce with women, different expectations and desires from men and a shift in attitudes of new generation.

So, Person S chooses a new method called lattice. It is a cross function of vertical and horizontal lines. This brought more flexibility to the employees. The main goal of Person B is to make the employees to have synchronization among the personal and professional life.

Characters in the case:

  • Company D
  • Person B

To discuss: The way the managers can determine whether his employee is working at a decelerated pace in a career customization model or they are not really working hard.

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