Operations Management, Student Value Edition
Operations Management, Student Value Edition
11th Edition
ISBN: 9780132863308
Author: Jay Heizer
Publisher: PEARSON
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Chapter 10, Problem 36P
Summary Introduction

To determine: The total normal time for sharpening one pencil.

Introduction: Timestudy is the basis that helps set the standard time; it would time a sample of the performance of the worker

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QUESTION 5a. A Chef bakes and decorates cakes in a two-stage process. The cakes are baked and once cooledthey are then decorated based on the clients’ requirements. The Chef received seven orders forfully decorated cakes and has documented the orders with respective processing times for bakingand decorating, as shown in Table 7 that follows:.Table 7. Cake Job Orders received by the Chef with the respective processing times for Baking andDecoratingCake Job Order Baking Processing Time Decorating Processing TimeA 2 1B 8 5C 4 6D 9 7E 7 8F 9 6G 3 5 (ii) Illustrate the flow (throughput) times to complete the baking and decorating on atimeline chart.
QUESTION 5a. A Chef bakes and decorates cakes in a two-stage process. The cakes are baked and once cooledthey are then decorated based on the clients’ requirements. The Chef received seven orders forfully decorated cakes and has documented the orders with respective processing times for bakingand decorating, as shown in Table 7 that follows:.Table 7. Cake Job Orders received by the Chef with the respective processing times for Baking andDecoratingCake Job Order Baking Processing Time Decorating Processing TimeA 2 1B 8 5C 4 6D 9 7E 7 8F 9 6G 3 5 (i) Using Johnson’s Rule, determine the optimum sequence for processing the cake joborders through the baking and decorating stages.
Question 1.2 Jenna Fourie has a bachelor’s degree and has worked as a computer programmer and project leader for an international organisation. In five short years she has more new software programs to her credit that anyone else in the department. She is highly creative and widely respected for her programming skills. However, Jenna is impulsive and has little tolerance for those whose work is less creative. Jenna is slow to cooperate with other departments and supervisors are unhappy with her approach. Jenna prefers to work alone and is focussed on completing her master’s degree. She has little interest in developing her team or setting goals and objective for the team to meet certain targets. Jenna has not been considered for a promotion to senior manager. Expanding on the ‘technical skills’ category of managerial skills, discuss the areas in this category of managerial skills that Jenna should develop, as well as the technical skills that Jenna already has.
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