PRINT UPGRADE - COMPTIA A+ CORE 2 EXAM
10th Edition
ISBN: 9780357482971
Author: ANDREWS
Publisher: CENGAGE L
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Chapter 10, Problem 8TC
Explanation of Solution
Given:A troubleshooting ticket has been raised regarding a LaserJet printer in HR not working.
To find: The part of the printer that needs to be replaced...
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Answer the given question with a proper explanation and step-by-step solution.
a. A page printed from an inkjet printer is missing lines on different locations. Select two tasks you would do to resolve the problem:
A. Change the image drum.
B. Manually clean the print nozles.
C. Run the head cleaning utility.
D. Replace the toner cartridge.
E. Replace the fuser assembly.
F. Replace the printer logic board.
b. A printout is showing on paper random characters and symbols. Select two most likely causes of the problem:
A. An application on the computer is sending garbled print.
B. Print drivers are corrupt or need to be updated.
C. Ink cartridge has cloged nozzles.
D. Printer needs to be cleaned.
E. Printer paper does not meet specifications.
F. Printer needs to be calibrated
c. The ............tab of the printer's Local Properties dialog box contains the printer's avallability during or after work hours settings.
A. General
B. Advanced
C. Device settings
D. Security
How can you prove a printer problem is not with the printer itself, but lies with the network, computer, OS, or application?
When you get a toner-low message, what can you do to extend the life of the toner cartridge before you replace the cartridge?
What causes a ghosted image on a printout?
You’re responding to a troubleshooting ticket about a laser printer in HR that isn’t working. According to reports, the printer runs the print job and successfully sends the paper through. The paper shows the text prints correctly. However, the toner smudges easily and sticks to other papers, equipment, and clothes. Which part in the printer probably needs replacing? List the steps necessary to complete the task.
Chapter 10 Solutions
PRINT UPGRADE - COMPTIA A+ CORE 2 EXAM
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