ESSENTIALS OF BUSINESS COMM (VALUE ED)
ESSENTIALS OF BUSINESS COMM (VALUE ED)
11th Edition
ISBN: 9780357323441
Author: Guffey
Publisher: CENGAGE L
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Chapter 11, Problem 11CT
Summary Introduction

To think critically about: Employers trying to increase soft skills.

Introduction: Employers prefer increasing oft skills in employees.

Expert Solution & Answer
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Explanation of Solution

Given Information: Do you think improving soft skills is improving?

Improving soft skills is beneficial. As interpersonal skills will improve as well. It will benefit the business.

Conclusion: Developing soft skills is better.

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Employers try to screen for and encourage soft skills such as excellent communication, promptness, a positive attitude, good teamwork skills, and civility. On this difficult mission, they try novel approaches. A recruiter would intentionally drop a piece of trash by his office door just before an interview. He then would hire anyone who picked it up. One gas station manager rewarded his workers by relieving them of bathroom cleaning duty if they started their shifts on time. Discuss these techniques. Do you believe they are effective?
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