Case summary:
Company D requires a unique supply chain to serve 300 million meals annually, which comprises of Olive Gardens and Red Lobster. Senior VP of company D aims to achieve a competitive advantage through supply chain, which requires operation excellence as its main strategy.
Company D has one tier of suppliers with four distinct supply chains. The first is known as the smallware, which comprises of items like linens, tableware and silverware; which is directly purchased from Company DDD’s warehouse.
The frozen canned food products are distributed to Company D’s 11 distribution centers, which form the second supply line. B2B supply line is practiced for fresh food supplies or unpreserved food products, where the managers place direct orders.
The global supply chain of Company D is the fourth supply line, where an independent supplier is selected for every product like salmon, shrimp. They are carefully selected through quality inspection by an overseas representative of company D.
To determine: the comparison between the products from Company D with the products from other industry, explain the difference and ways to address the difference.
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Principles of Operations Management: Sustainability and Supply Chain Management (10th Edition)
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