MANAGEMENT INFORMATION SYSTEMS: MANAGING
MANAGEMENT INFORMATION SYSTEMS: MANAGING
16th Edition
ISBN: 9780135790939
Author: LAUDON
Publisher: PEARSON
Expert Solution & Answer
Book Icon
Chapter 11, Problem 9HMP

Explanation of Solution

Problems created by doing business:

Learning the current business method of the Canadian Tire company, we can understand the following problems associated with it:

  • Through just daily mailings and thick catalogues, there is a communication gap created between the company and its dealers.
  • This in turn results in downgrade of the customer service.
  • With a wide variety of products, an efficient inventory management cannot be setup for the requirements of the dealers.
  • There is absence of real time data. Thereby affecting the decision-making process of product updates and related information.
  • After a period, it can even lead to loss of market share and rising competitors.

Solutions through Knowledge Management System:

These challenges can be resolved with the effective implementation of Knowledge management system. The solutions offered are mentioned below:

  • A knowledge management system will help in real time sharing of information between the company Canadian Tire, and its dealers...

Blurred answer
Knowledge Booster
Background pattern image
Recommended textbooks for you
Text book image
Database System Concepts
Computer Science
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:McGraw-Hill Education
Text book image
Starting Out with Python (4th Edition)
Computer Science
ISBN:9780134444321
Author:Tony Gaddis
Publisher:PEARSON
Text book image
Digital Fundamentals (11th Edition)
Computer Science
ISBN:9780132737968
Author:Thomas L. Floyd
Publisher:PEARSON
Text book image
C How to Program (8th Edition)
Computer Science
ISBN:9780133976892
Author:Paul J. Deitel, Harvey Deitel
Publisher:PEARSON
Text book image
Database Systems: Design, Implementation, & Manag...
Computer Science
ISBN:9781337627900
Author:Carlos Coronel, Steven Morris
Publisher:Cengage Learning
Text book image
Programmable Logic Controllers
Computer Science
ISBN:9780073373843
Author:Frank D. Petruzella
Publisher:McGraw-Hill Education