Understanding Business with Connect Access Card
12th Edition
ISBN: 9781260277142
Author: William Nickels, James McHugh, Susan McHugh
Publisher: McGraw-Hill Education
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Question
Chapter 11.6, Problem 11.6AQ
Summary Introduction
To determine: Whether companies should spend more on the training of the employees, with reasons.
Introduction:
Training and development are the attempts to improve productivity by increasing an employee’s ability with regard to performance.
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1) How Return on Investment in Training (ROI) can be measured? What was the procedure suggested by Phillips & Stone to measure ROI in training? Can you give a concrete example of such calculations from your own experience which can show that as a result of imparting training, employees can improve their knowledge, skill, and efficiency?
How do you feel COVID has impacted the design of effective training activities? Positively? Negatively? Explain why.
Does online training make it easier or more difficult to evaluate training programs? Explain
How has COVID impacted performance management? Identify at least three impacts and discuss fully.
The Kirkpatrick Model of evaluating training includes reaction, learning, behavior, and results (Kirkpatrick Partners, 2020).
How can this model be implemented in your organization?
Share an example of how you might evaluate a training using each of the levels. How would it inform the way you measure the success of the training example you shared?
Chapter 11 Solutions
Understanding Business with Connect Access Card
Ch. 11.1 - Prob. 11.1AQCh. 11.2 - Prob. 11.2AQCh. 11.2 - Prob. 1TPCh. 11.2 - Prob. 2TPCh. 11.2 - Prob. 3TPCh. 11.2 - Prob. 4TPCh. 11.4 - Prob. 11.4AQCh. 11.5 - Prob. 11.5AQCh. 11.5 - Prob. 5TPCh. 11.5 - Prob. 6TP
Ch. 11.5 - Prob. 7TPCh. 11.5 - Prob. 8TPCh. 11.5 - Prob. 1MEDCh. 11.6 - Prob. 11.6AQCh. 11.6 - Prob. 11.6BQCh. 11.6 - Prob. 11.6CQCh. 11.7 - Prob. 9TPCh. 11.7 - Prob. 10TPCh. 11.7 - Prob. 11TPCh. 11.8 - Prob. 11.8AQCh. 11.8 - Prob. 11.8BQCh. 11.9 - Prob. 11.9AQCh. 11.10 - Prob. 11.10AQCh. 11.10 - Prob. 12TPCh. 11.10 - Prob. 13TPCh. 11.10 - Prob. 14TPCh. 11 - Prob. 1CECh. 11 - Prob. 2CECh. 11 - Prob. 3CECh. 11 - Prob. 4CECh. 11 - Prob. 1CTCh. 11 - Prob. 2CTCh. 11 - Prob. 3CTCh. 11 - Prob. 4CTCh. 11 - Prob. 5CTCh. 11 - Prob. 1DCSCh. 11 - Prob. 3DCSCh. 11 - Prob. 4DCSCh. 11 - Prob. 5DCSCh. 11 - Prob. 1VCCh. 11 - Prob. 2VCCh. 11 - Prob. 3VC
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