Chapter 12, Problem 17CSQ

Explanation of Solution

“HealthCare.gov”:

• The united states President BO’s administration had formed “Patient Protection and Affordable care Act” and it is called as “Obamacare”.
• Healthcare.gov is used to provide health care improvement plan in the form of health insurance exchange website.
• The website is used to assist with the sale of private health insurance plans for the people of the United States.
• The below are the problems that are encountered by the project “HealthCare.gov”:
• There was problem with the customer account creation; they were not able to create their own account because of the technical issue.
  • When creating account a cryptic error message was encountered when the digital identities are assigned to their enrollers.
• The application that sends the message to the insurers contains erroneous information in it.
• There system contained many flaws with the design structure and there was also network traffic.
• The system does not allow more number of users accessing at the same time.

Steps to prevent the negative outcome of the project:

The below are the steps that are to be taken for preventing the negative outcome of the project “HealthCare.gov”:

• The managers of the project are required to provide quick and more support from the white house to obtain decision that is reliable and faster.
• When the management of the firm provides a better support and assurance at various levels of the information system project it would be helpful for the users and technical staff for handling the project...