Business Driven Technology
6th Edition
ISBN: 9780073376905
Author: Paige Baltzan Instructor
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Expert Solution & Answer
Chapter 12, Problem 1AYK
Explanation of Solution
Difference between the product focused and customer focused business:
The below are difference between the product focused and customer focused business process:
| Product Focused | Customer focused |
| When the operation, strategies and production are defined in terms of product is called as Product focused. | When the operation, strategies and production are defined in terms of customers is called as customer focused. |
| The firm develops products based on the demand that is prevailed within the market and distributes it to the required customers. | The firm develops product based on the customers need and requirements along with the experience metrics such as cost, validity and satisfaction. |
CRM:
- It is called as customer resource management which is an approach to manage an organization’s interaction with their customers...
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Digital social networks have a huge following among individuals (such as Facebook and Twitter). Find out why individuals prefer digital social networking over informal social networking, and the opposite is also true. Determine why. Write out all the mental health problems that may arise from using digital social networking sites in excess. Are there any legitimate concerns about being addicted to online pursuits? Try to find a news or journal story where a person was "addicted" to using a social networking site or another online activity.
Wirte an abstract about the case study below:
Case Questions:
The internet is a staple of the modern office. Some companies are concerned that the Internet (and its e-mail application) lead to increased theft of time in the workplace. But, others argue that the Internet promotes efficiency of information. Should companies simply get rid of the Internet at work or should they craft policies that acknowledge the reality that employees may occasionally use the Internet for non-work related tasks.
What are your thoughts on this?
What are the parameters and the potential implications for failure to adhere to those parameters?
A luxury is a non-essential satisfaction. The majority of humanity cannot survive without access to food, shelter, and water. Many people in the United States would put in electrical wiring and indoor plumbing. A link to the internet is now considered necessary by a lot of individuals. Is it absolutely necessary? What about those who do not have access to the internet or who choose not to use it? What kind of impact do you think the need of having an internet connection will have on the expansion of online business?
Chapter 12 Solutions
Business Driven Technology
Ch. 12 - Prob. 1OCCh. 12 - Prob. 1CQCh. 12 - Prob. 2CQCh. 12 - Prob. 3CQCh. 12 - Prob. 4CQCh. 12 - Prob. 5CQCh. 12 - Prob. 1CCOCh. 12 - Prob. 2CCOCh. 12 - Prob. 3CCOCh. 12 - Prob. 4CCO
Ch. 12 - Prob. 1CCTCh. 12 - Prob. 2CCTCh. 12 - Prob. 3CCTCh. 12 - Prob. 4CCTCh. 12 - Prob. 5CCTCh. 12 - Prob. 6CCTCh. 12 - Prob. 7CCTCh. 12 - Prob. 8CCTCh. 12 - Prob. 1MBDCh. 12 - Prob. 2MBDCh. 12 - Prob. 3MBDCh. 12 - Prob. 4MBDCh. 12 - Prob. 5MBDCh. 12 - Prob. 1AYKCh. 12 - Prob. 2AYKCh. 12 - Prob. 3AYKCh. 12 - Prob. 4AYKCh. 12 - Prob. 5AYKCh. 12 - Prob. 6AYKCh. 12 - Prob. 7AYKCh. 12 - Prob. 1ECCh. 12 - Prob. 2ECCh. 12 - Prob. 3EC
Knowledge Booster
Similar questions
- People appreciate using digital social networks a lot (such as Facebook and Twitter). Learn why people choose formal social networks over informal ones, or the opposite. Make a list of the likely effects that excessive usage of online social networking sites will have on mental health. Do we ever need to worry about developing an addiction to any online activity? In a news or journal article, locate at least one instance of a person becoming "dependent" on a social networking site or other online activity.arrow_forwardRead up on any innovative technology using NLP (by companies such as Google or IBM, for instance) and write a brief summary about the technology, what it achieves/does and an overview of how it works. To take up an example, you may have noticed Gmail's auto response suggestions on your incoming emails. If I send an email to your Gmail address asking for an appointment, on opening the mail, you would notice Gmail automatically suggested response options such as "Yes, that works for me" and "Sorry, I am not available at that time."arrow_forwardAn indulgence that isn't necessary to daily life is called a luxury. The basic needs of most people include food, shelter, and water. Many people in the United States would put in new wiring and bathrooms. These days, many people consider having constant access to the web to be mandatory. Is it a must-have? What about people who either don't have or don't use the Internet? How might the need for constant Internet access slow the expansion of online shopping?arrow_forward
- The field of computer science - The Internet has had a profound effect on many facets of our everyday lives, including the ways in which we learn and relax. There are some drawbacks to using the Internet despite its numerous benefits. What are the most significant benefits and cons of using the Internet?arrow_forwardExperiencing a luxury is to take pleasure in something that is not necessary to your survival. All people have basic needs such as eating, sleeping, and having a place to shower. Numerous citizens of the United States would put in electrical wiring and plumbing systems. As a result, many individuals now see having Internet access as essential. Is it a must-have? But what about the people who either don't have or don't use the Internet? What impact, if any, may the need for constant online access have on the expansion of online shopping?arrow_forwardThe widespread acceptance and usage of online social networks like Facebook and Twitter has led to substantial time commitments from its users. Examine whether clients prefer a digital social network to a more conventional one. What potential effects can too much time spent online social networking have on one's mental health? Is there a time when it's reasonable to be concerned that whatever we do online may become addictive? Look for an example of someone who has gotten "dependent" on social networking sites or other online activities in a recent story from a newspaper or magazine.arrow_forward
- A luxury can be defined as something that is an indulgence, rather than a necessity. Most people in the world would view items such as food, shelter, and water as necessities. In the United States, many would likely add electricity and indoor plumbing to that list. Today, many individuals are beginning to view Internet access as a necessity. But is it really a necessity—that is, essential for existence? If so, what about the individuals who do not have Internet access or those who choose not to use it? How might the perception of Internet access being or not being a necessity affect the growth of e-commerce?arrow_forwardCreate an ER Diagram A company installs wireless micro-sensors throughout buildings and building campuses to give building managers, maintenance personnel, and others real-time data about the status of almost any part of a building. Sensors can be placed on doors, trash cans, plumbing fixtures, windows, lighting fixtures, and heating systems—almost any building element. Sensor data are used to create dashboards to indicate when, for example, a plumber needs to be dispatched to fix a leaking pipe in a particular wall of an identified building. In addition, data are analyzed over time to determine, for example, where and when electricity and heating/cooling are used so that measures can be taken to reduce energy consumption costs. All the collected data must be kept in a database, although some data are used to trigger alerts when immediate action must be taken in response to a security or safety issue. Each sensor has various features, depending on its purpose and location. For example,…arrow_forwardQuestion: Digital social networks (such as Facebook and Twitter) are very popular with individuals. Identify the reason that why individuals will prefer Digital social network over casual social networking or vice versa. List down mental health problems that may arises with excessive use of digital social networking Do we ever need to be concerned about becoming addicted to any Internet activities? Find one example in a news or journal article of a person who was “addicted” to using a social networking site or other online activity.arrow_forward
arrow_back_ios
arrow_forward_ios
Recommended textbooks for you
Fundamentals of Information SystemsComputer ScienceISBN:9781305082168Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Principles of Information Systems (MindTap Course...Computer ScienceISBN:9781305971776Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Fundamentals of Information SystemsComputer ScienceISBN:9781337097536Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Principles of Information Systems (MindTap Course...Computer ScienceISBN:9781285867168Author:Ralph Stair, George ReynoldsPublisher:Cengage Learning
Systems ArchitectureComputer ScienceISBN:9781305080195Author:Stephen D. BurdPublisher:Cengage Learning
Fundamentals of Information Systems
Computer Science
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Fundamentals of Information Systems
Computer Science
ISBN:9781337097536
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Principles of Information Systems (MindTap Course...
Computer Science
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Cengage Learning
Systems Architecture
Computer Science
ISBN:9781305080195
Author:Stephen D. Burd
Publisher:Cengage Learning