EBK A+ GUIDE TO IT TECHNICAL SUPPORT (H
EBK A+ GUIDE TO IT TECHNICAL SUPPORT (H
9th Edition
ISBN: 9781305446427
Author: ANDREWS
Publisher: YUZU
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Chapter 12, Problem 4TC

Explanation of Solution

Given: Microsoft word shows error while saving a file.

To find: The step that should be taken when Microsoft word shows error while saving a file.

Solution:

The problem with Micros...

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A user tells you that Microsoft Word gives errors when saving a file. What should you do next?a. Install Windows updates that also include patches for Microsoft Word.b. Ask the user when the problem first started.c. Ask the user to save the error message as a screenshot the next time the error occurs and email itto you.d. Use Task Manager to end the Microsoft Word program.
1. A user tells you that Microsoft Word gives errors when saving a file. What should you do first? a. Install Windows updates, which also include patches for Microsoft Word. b. Ask the user when the problem first started. c. Ask the user to save the error message as a screen shot the next time the error occurs and email it to you. d. Use Task Manager to end the Microsoft Word program.
If in a single Windows directory, you were to save four files using these filenames: Skiing-WP.doc, SKIing-wp.doc, Skiing-wp.docx, and Skiing-wp.doc. How many new files would be displayed: one, two, three, or four? Explain why you believe this is so. Is the answer the same for all operating systems? Explain why or why not?
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