Chapter 13, Problem 1P

a)

Summary Introduction

To determine: The required information for queuing system “Hair salon”.

Explanation of Solution

Hair-salon uses multiple server and the queue discipline would be first-come, first-served. However, the queue discipline might also be based on appointment. Calling population for the hair-salon is infinite. It might be finite if the hair-salon accepts the customer with the appointment.

b)

Summary Introduction

To determine: The required information for queuing system “Bank”.

Explanation of Solution

Bank uses multiple server and the queue discipline would be first-come, first-served. Calling population for the bank is infinite.

c)

Summary Introduction

To determine: The required information for queuing system “Laundromat”.

Explanation of Solution

Laundromat uses multiple server and the queue discipline would be first-come, first-served. Calling population for the laundromat is infinite.

d)

Summary Introduction

To determine: The required information for queuing system “Doctor’s office”.

Explanation of Solution

Doctor’s office uses either single server or multiple server and the queue discipline would be appointment based. Calling population for the doctor’s office is finite.

e)

Summary Introduction

To determine: The required information for queuing system “Advisor’s office”.

Explanation of Solution

Advisor’s office uses single server and the queue discipline would be appointment based. Calling population for the advisor’s office is finite.

f)

Summary Introduction

To determine: The required information for queuing system “Airport runway”.

Explanation of Solution

Airport runaway uses single server and the queue discipline would be first-come, first-served. Calling population for the airport runaway is finite.

g)

Summary Introduction

To determine: The required information for queuing system “Service station”.

Explanation of Solution

Service station uses multiple server and the queue discipline would be first-come, first-served. Calling population for the service station is infinite.

h)

Summary Introduction

To determine: The required information for queuing system “Copy center”.

Explanation of Solution

Copy center uses either single server or multiple server and the queue discipline would be first-come, first-served. Calling population for the copy center is infinite.

i)

Summary Introduction

To determine: The required information for queuing system “Team trainer”.

Explanation of Solution

Team trainer uses single server and the queue discipline can be either first-come, first-served or appointment. Calling population for the team trainer is finite.

j)

Summary Introduction

To determine: The required information for queuing system “Web site”.

Explanation of Solution

Web site uses multiple server and the queue discipline can be first-come, first-served. Calling population for the web site is infinite.