FUNDAMENTALS OF MANAGEMENT
11th Edition
ISBN: 9780135809761
Author: Robbins
Publisher: PEARSON C
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Chapter 13, Problem 21DQ
Summary Introduction
To critically think about:
We have to think about the role of customer service in choosing the organizational communicate methods to use.
Introduction:
Communication is an important part of the customer's experience. Effective communication is very crucial for the organization's relationship with its customers and stakeholders. In any organization, communication is very helpful to reach future goals and whenever it's possible it should be used to produce more impact. It is really important to know the communication methods for customer service employee's to convince their customers and to satisfy them.
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Chapter 13 Solutions
FUNDAMENTALS OF MANAGEMENT
Ch. 13 - Prob. 1TAICh. 13 - Prob. 2TAICh. 13 - Prob. 3TAICh. 13 - Prob. 4TAICh. 13 - Prob. 5TAICh. 13 - Prob. 6TAICh. 13 - Prob. 1DQCh. 13 - Prob. 2DQCh. 13 - Prob. 3DQCh. 13 - Prob. 4DQ
Ch. 13 - Prob. 5DQCh. 13 - How might a manager use the grapevine to his or...Ch. 13 - Prob. 7DQCh. 13 - Prob. 8DQCh. 13 - Prob. 9DQCh. 13 - Prob. 13DQCh. 13 - Prob. 14DQCh. 13 - Prob. 15DQCh. 13 - Prob. 16DQCh. 13 - Prob. 17DQCh. 13 - Prob. 18DQCh. 13 - Prob. 19DQCh. 13 - Prob. 20DQCh. 13 - Prob. 21DQCh. 13 - Prob. 22DQCh. 13 - Prob. 23DQCh. 13 - Prob. 24DQCh. 13 - Prob. 25DQ
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