RESEARCH METHODS FOR BEHAVIORAL...
RESEARCH METHODS FOR BEHAVIORAL...
6th Edition
ISBN: 2819280099110
Author: GRAVETTER
Publisher: CENGAGE L
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Chapter 13.3, Problem 7LO

Define open-ended, restricted, and rating-scale questions; identify examples of these three types of questions; and describe the strengths and weaknesses of each.

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Twenty-nine college students, identified as having a positive attitude about Mitt Romney as compared to Barack Obama in the 2012 presidential election, were asked to rate how trustworthy the face of Mitt Romney appeared, as represented in their mental image of Mitt Romney’s face. Ratings were on a scale of 0 to 7, with 0 being “not at all trustworthy” and 7 being “extremely trustworthy.” Here are the 29 ratings:  2.6 3.2 3.7 3.3 3.4 3.6 3.7 3.8 3.9 4.1 4.2 4.9 5.7 4.2 3.9 3.2 4.5 5.0 5.0 4.6 4.6 3.9 3.9 5.3 2.8 2.6 3.0 3.3 3.7   a 95% confidence interval for the mean rating. Is there significant evidence at the 5% level that the mean rating is greater than 3.5 (a neutral rating)?
The Commerce Department reported receiving the following applications for the MalcolmBaldrige National Quality Award: 23 from large manufacturing firms, 18 from largeservice firms, and 30 from small businesses.a. Is type of business a categorical or quantitative variable?b. What percentage of the applications came from small businesses?
The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication,and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level.
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