EBK MANAGEMENT, LOOSE-LEAF VERSION
13th Edition
ISBN: 8220103768115
Author: DAFT
Publisher: YUZU
expand_more
expand_more
format_list_bulleted
Question
Chapter 14, Problem 14EE
Summary Introduction
To determine:
When I listen to someone talk on a subject, I usually:
A. Relate it to my own experience and see whether it fits.
B. Access and analyse the message.
Introduction:
Listening could be the talent up to correctly draw as a consequence interpret messages from the communication process. Listening is essential to all useful communication. Left out the ability as far as watching over energetically, messages are easily misunderstood. Consequently, verbal exchange disband as well as the sender of the message commit easily turn into frustrated approximately irritated.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
It is more likely that extroverts may be drawn to a career in selling, due to their outgoing personality. On the other hand, science has proven introverts, who are reserved in nature, and tend to avoid social interactions may also do just as well in sales careers. Based on this, expand and explain how and why introverts can do just as well in a sales career.
According to the Myers-Briggs Type Indicator (MBTI) classification, people belonging to the flexible and spontaneous type are
OaThinking
O b. Judging
Oc Introverted
Od. Perceiving
What specific steps can you start taking today to counteract the cognitive biases you have? Choose one bias you feel most applies to you, and develop and explain a plan to counteract it. (Don’t choose confirmation bias or disconfirmation bias, since that was the topic of our last Unit’s Discussion Board.) Many biases we’re studying are below:
overtrusting shady sources
undertrusting reliable sources overtrusting anecdotes
overtrusting hearsay
overtrusting my own memory
closed-mindedness
open-mindedness to a fault
math biases
overconfidence
social pressure of conformity
social pressure of normalcy
familiarity bias
rationalization
Follow the Unit 7 reading “A Short Guide to Counteracting Biases” in creating your plan to mitigate your bias, and include the following in it:
List events or times in your life that consistently trigger this bad habit. (see section III of “A Short Guide to Counteracting Biases”)
What is a reasonable action or thought process you could do instead to replace…
Chapter 14 Solutions
EBK MANAGEMENT, LOOSE-LEAF VERSION
Ch. 14 - Prob. 1OTJVCCh. 14 - Prob. 2OTJVCCh. 14 - Prob. 3OTJVCCh. 14 - Prob. 1DQCh. 14 - Prob. 2DQCh. 14 - Prob. 3DQCh. 14 - Prob. 4DQCh. 14 - Prob. 5DQCh. 14 - Prob. 6DQCh. 14 - Prob. 7DQ
Ch. 14 - Prob. 8DQCh. 14 - Prob. 9DQCh. 14 - Prob. 10DQCh. 14 - Prob. 1EECh. 14 - Prob. 2EECh. 14 - Prob. 3EECh. 14 - Prob. 4EECh. 14 - Prob. 5EECh. 14 - Prob. 6EECh. 14 - Prob. 7EECh. 14 - Prob. 8EECh. 14 - Prob. 9EECh. 14 - Prob. 10EECh. 14 - Prob. 11EECh. 14 - Prob. 12EECh. 14 - Prob. 13EECh. 14 - Prob. 14EECh. 14 - Prob. 15EECh. 14 - Prob. 16EECh. 14 - Prob. 17EECh. 14 - Prob. 18EECh. 14 - Prob. 19EECh. 14 - Prob. 20EECh. 14 - Prob. 21EECh. 14 - Prob. 22EECh. 14 - Prob. 23EECh. 14 - Prob. 24EECh. 14 - Prob. 25EECh. 14 - Prob. 26EECh. 14 - Prob. 27EECh. 14 - Prob. 28EECh. 14 - Prob. 29EECh. 14 - Prob. 30EECh. 14 - Prob. 31EECh. 14 - Prob. 32EECh. 14 - Prob. 1SGBCh. 14 - Prob. 1EDCh. 14 - Prob. 2EDCh. 14 - Prob. 3EDCh. 14 - Prob. 1CFCACh. 14 - Prob. 2CFCACh. 14 - Prob. 3CFCA
Knowledge Booster
Similar questions
- 2. It’s your final semester in college and you’re going through several interviews with recruiters on campus. Among the opportunities that you are interviewing for is an entry-level position as a data analyst with a large accounting firm. You have been told during the initial interview that the firm uses a personality assessment as part of their selection process. You feel that this job requires someone who is very high in introversion since it involves a lot of individual work involving analysis of data on the one hand, but that in potential future roles on an audit team, one would need a high level of extroversion dealing with colleagues on the team and with clients. You have a high level of technical ability and can concentrate on tasks for long periods and also feel that you are sociable, but perhaps not as much as some other students in other disciplines. The opportunity is terrific, it is a great stepping-stone to career advancement, and your faculty adviser is very supportive.…arrow_forwardIdentify Potentially Bad Attitudes A positive approach represents a willingness to accept developmental feedback, to try and suggest new ideas, and to maintain a positive attitude at work. Maintaining a positive approach can be a difficult task for managers—it is easy for managers to allow negative attitudes and behaviors to get the best of them during difficult times at work. This activity is important because a knowledge of potentially bad attitudes helps managers to recognize and replace these attitudes and behaviors with more positive ones. The goal of this exercise is to challenge your knowledge of potentially bad attitudes that can derail a positive approach. For each person, determine which potentially bad attitude his or her behavior best exemplifies. If a person’s behavior does not characterize a bad attitude, select “Does not represent a bad attitude.” 1. When Caleb wants to express discontent about something at work, he goes around having conversations with coworkers…arrow_forwardLesson 3 : (Individual self concept ) Self concept includes an individual’s self-beliefs and self-evaluations, do you agree with this statement? Briefly state three structural characteristics of self concept` It is important to the study of OB because peoples’ behaviors are based on their perception of what reality is, not on reality itself. Briefly explain why you agree or disagree with this statementarrow_forward
- Personal space refers to the nearness that others can come to you in various situations without your feeling uncomfortable. Select one: O a. True. O b. False.arrow_forward29) can be best described as the ability to manage emotions and interpersonal relationships. A) Emotional intelligence B) Emotional maturity C) Emotional contagion D) Emotional perception 30) Which of the following terms best describes the quality of recognizing one's emotions and how they affect others? A) Self-discipline B) Self-regulation C) Self-motivation D) Self-awareness 31) Which of the following terms best describes the ability to control emotions and maintain integrity? A) Self-motivation B) Self-awareness C) Self-regulation D) Self-actualization 32) Which of the following terms best describes the quality in people who strive to meet goals and improve themselves? Version 1 10arrow_forwardThe silent language of tattoos: How much self-expression on the job? Tattoos and piercings have gained popularity among young Americans over the last two decades. Recently findings by a Harris Poll and Pew Research Center suggest that nearly 40 percent of 18-29 year olds and about 1/3 of 30-45 year olds sport tattoos. Even so, body art is still not universally accepted. Employment services firms report that job candidates among the millennials do not particularly try to hide their body art. About 25% of this generation also show off piercings in places other than their earlobes. CEO John Challenger suggests that a generational shift accounts for the changing mores: "Those making hiring decisions are younger and not as adherent to traditions about workplace appearance". Career expert Andrea Kay agrees, but she warns that acceptance among hiring managers varies by industry. Recruiters in IT and Retail may be more forgiving than those in banking and law. Tattoos and piercings send a…arrow_forward
- How do you apply in 100 words?The Myers Briggs Type Indicator (MBTI) assessment is designed to help people identify and gain some understanding around how they take in information and make decisions, the patterns of perception and judgment, as seen in normal, healthy behavior (Myers Briggs 2023). This assessment outlines how certain aspects of a person’s behavior and personality can dictate how they will react to different situations whether in a personal or professional setting. Personality refers to the relatively enduring pattern of thoughts, emotions, and behaviors that characterize a person, along with the psychological processes behind those characteristics (McShane et al., 2022). In essence, it is the bundle of characteristics that make us similar to or different from other people. We estimate an individual’s personality by what he or she says and does, and we infer the person’s internal states-including thoughts and emotions-from these observable behaviors (McShane et al.,…arrow_forwardAttitudes help people to retain their dignity and self-image. Select one: a. False b. Truearrow_forwardPositive affectivity is a dispositional tendency to? A.) experience pleasant, engaging moods such as enthusiasm, excitement, and elation. B.) experience unpleasant moods such as hostility, nervousness, and annoyance. C.) obtain power and influence within a social structure as a means of expressing personality. D.) obtain acceptance in personal relationships as a means of expressing personality. E.) accomplish task-related goals as a means of expressing personality.arrow_forward
- compare and contrast beliefs versus knowledge. When depicting the difference for each concept, be sure to include in your discussion a clear explanation, that issupported by examples to illustrate each concept.arrow_forwardThere exist a number of “biases” in the attribution processes through which we perceive other person. (a) When we interact with other, how the impressions we form is influenced by these biases? Specifically, in what ways and to what extent do these biases influence our perception of the goals and identities of those with whom we interact? (Word limit: 150 words Maximum) (b) What are the reasons for the existence of these biases? (Word limit: 150 words Maximum) Note: You are required to discuss the ways in which cognitive and motivational factors affect attribution.arrow_forwardYour manager pays extra attention to you over the other employees. He always says “you remind me of myself when I was your age.” Which shortcuts to judging others is in the above example? The horns effect The halos effect Selective perception Contrast effectarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub