OPERATIONS MANAGEMENT LL PACKAGE
11th Edition
ISBN: 9781323592632
Author: KRAJEWSKI
Publisher: Pearson Custom Publishing
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Question
Chapter 14, Problem 4VC
Summary Introduction
Case Summary:
This case deals with problems faced in sourcing. It describes about the sourcing strategy followed by Starwood.
Interpretation:The metrics to be used by Starwood in evaluating the performance of the supplies of bed linen and terrycloth.
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In addition to performing value analysis on the services its properties offer, Starwood evaluates the performance of its suppliers against contract metrics. Using the bed linens and terrycloth supplier as an example, describe some of the metrics Starwood should use.
To appoint the right suppliers, analysis on the suppliers’ ability to meet satisfactory quality, delivery, quantity, price or cost, and service should be done. They also should achieve other criteria to strengthen their efficiency too. Elaborate any four (4) criteria to be fulfilled.
In addition to the value report on commodities offered by Starwood, Starwood assesses the suppliers' efficiency against contractual parameters. For eg, by using the bedding and terrycloth provider, explain some of the metrics that Starwood can use.
Chapter 14 Solutions
OPERATIONS MANAGEMENT LL PACKAGE
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