Accounting Information Systems
9th Edition
ISBN: 9781133934400
Author: James A. Hall
Publisher: Cengage Learning
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Chapter 14, Problem 5P
To determine
Describe what went wrong at the time of system design process and the suggestion to be considered for the future projects.
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Systems Design
Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely unhappy with a new system that was installed 3 months ago. Her complaint is that the data flow from the billing and accounts receivable departments are not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as she had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialized. She claims that the systems analysts spent 3 days interviewing her and other workers.During that time, she and the other workers thought they had clearly conveyed their needs. She feels as if their needs were ignored and their time was wasted.
Required: What went wrong during the systems design process? What suggestions would you make for future projects?
Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely unhappy with a new system that was installed 3 months ago. Her complaint is that the data flows from the billing and accounts receivable departments are not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as she had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialized. She claims that the systems analysts spent 3 days interviewing her and other workers. During that time, she and the other workers thought they had clearly conveyed their needs. She feels as if their needs were ignored and their time was wasted.RequiredWhat went wrong during the systems design process? What suggestions would you make for future projects?
A new systems development project is being planned for Reindeer Christmas Supplies Company. The invoicing, cash receipts, and accounts payable modules are all going to be updated. The controller, Kris K. Ringle, is a little anxious about this project. The last systems development project that affected his department was not very successful, and the employees in the accounting department did not accept the new system very well at first. He feels that the systems personnel did not interact sufficiently with the users of the systems in the accounting department.Prepare a memo from Ringle to the head of the information systems department, Sandy Klaus. In this memo, provide some suggestions for including the accounting personnel in the systems development project. Give persuasive arguments as to why prototyping would be helpful to the workers in the accounting department.
Chapter 14 Solutions
Accounting Information Systems
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- Robin Alper, a manager of the credit collectionsdepartment for ACME Building Supplies, isextremely unhappy with a new system that wasinstalled three months ago. Her complaint is thatthe data flow from the billing and AR departmentsare not occurring in the manner originally requested.Further, the updates to the database files are notoccurring as frequently as she had envisioned.Thus, the hope that the new system would providemore current and timely information has notmaterialized. She claims that the systems analystsspent three days interviewing her and other workers.During that time, she and the other workers thoughtthey had clearly conveyed their needs. She feelsas if their needs were ignored and their time waswasted. RequiredWhat went wrong during the systems design process?What suggestions would you make for futureprojects?arrow_forwardSystems Planning A new systems development project is being planned for the Reindeer Christmas Supplies Company. The invoicing, cash receipts, and accounts payable modules are all going to be updated. The controller, Kris K. Ringle, is a little anxious about this project. The last systems development project that affected his department was not very successful,and the employees in the accounting department did not accept the new system very well at first. He feels that the systems personnel did not interact sufficiently with the users of the systems in the accounting department. Prepare a memo from Ringle to the head of the information systems department, Sandy Klaus. In this memo, provide some suggestions for including the accounting personnel in the systems development project. Give some very persuasive arguments why prototyping would be helpful to the workers in the accounting department.arrow_forwardwhat is the potential consequences and give each of the question a prevention technique. 1)A company has recently installed a new computer network. The operating philosophy adopted by the new network administrator was to establish an open system that would foster work group date to the network users. To accomplish this objective, the data administrator assigned employee access privileges to data based on department and functional affiliation rather than specific tasks. 2)Sara is a system programmer who was told she would be terminated in three weeks due to poor performance and was asked to conclude all of her projects during the three-week period. Two weeks later Sara created a logic bomb designed to get activated three months after her departure. Subsequently, the bomb destroyed hundreds of records in her previous employer’s accounts receivable invoice file. 3)Matt discovered a new sensitivity analysis public-domain program on the Internet. He downloaded the software to his laptop at…arrow_forward
- Reeve Lumber Company has a small information systems department consisting of five people. A backlog of approximately 15 months exists for requests for new systems applications to even be considered. Both information users and systems personnel are unhappy with this state of affairs. The users feel that the systems department is not responsive enough to their needs, while the systems personnel feel overworked, frustrated, and unappreciated.Janet Hubert, the manager of the systems department, has decided that she needs to take a proactive measure. She is requesting the funds to purchase a CASE system for approximately $75,000 that takes about 2 months to install and train workers how to use it. The president of the company, Mike Cassidy, initially responded by questioning the wisdom of taking the systems personnel away from their duties when they are backlogged so they can learn a system. Prepare a memo from Hubert to Cassidy. In the memo, outline the expected benefits of purchasing and…arrow_forwardThe internal auditor of a small company has recommended to the CEO that it invest in a disaster recovery plan (DRP) because of several identified vulnerabilities. Traditional in-house DRP approaches are, however, not a viable option because the company lacks the necessary IT resources to implement and manage these tasks. The auditor has suggested that outsourcing disaster recovery to a cloud-based service provider may be a reasonable alternative. The CEO has no experience with cloud computing and has asked the internal auditor to provide him with more information. Required: Prepare a report outlining cloud computing. Your report should address the following: Describe how the services provided under cloud computing relate to disaster recovery planning. Outline the risks associated with this technologyarrow_forwardANC Company has recently acquired new accounting software to replace the old program that is already getting obsolete. There was an apparent inadequacy of training and supervision in the implementation and actual running of the program and it was realized that there was a better program that should have been purchased, it resulted to a lot of mistakes and delays in the processes. Which inherent limitation of internal control is best described in the given situation? a. Management Override and Intervention b. Lapse of Judgment and Collusion c. Lapse of judgment and Breakdowns d. None of thesearrow_forward
- The internal auditor of a small company has recommended to the CEO that it invest in a disaster recovery plan (DRP) because of several identified vulnerabilities. Traditional in-house DRP approaches are, however, not a viable option because the company lacks the necessary IT resources to implement and manage these tasks. The auditor has suggested that outsourcing disaster recovery to a cloud-based service provider may be a reasonable alternative. The CEO has no experience with cloud computing and has asked the internal auditor to provide him with more information. Required: Prepare a report outlining cloud computing. Your report should address the following: List the key features of cloud computingarrow_forwardRisks can arise or change due to circumstances such as the following, except: * The company switched from manual information systems to a computerized system. There is a change in the regulatory or operating environment. The accounting and financial reporting framework has experienced significant revisions. No new employees have been hired by the company.arrow_forward24. During a consulting engagement involving the development of a new accounts payable system, an internal auditor identified a control weakness. Although the weakness was reported to the manager of the systems development project, the manager decided to accept the risk because, in the manager's opinion, the risk was not significant. Six months after the implementation of the new system, the disbursements process was audited by another internal auditor who determined that the control weakness had impacted payment processing. The auditor reviewing the disbursements process should do which of the following? Group of answer choices Request that the manager of the systems development project fix the system Discuss the control weakness with the manager of the accounting system, but do not report the finding Report the control weakness to management and the audit committee Disregard the control weakness because management previously decided to accept the risk None of the choicesarrow_forward
- The CEO of the Baker Inc, wants to implement a new accounting system, to improve work flow through the company’s sales, cash receipts, accounts payable, and cash disbursement procedures. The CEO is, however, concerned about the potential disruption that the implementation will have on operations. In an announcement letter to Baker’s employees, the CEO stated that: “I have contracted Flybynight Consulting Group to do the needs analysis, system selection, and design work. The programming and implementation will be performed in-house using existing IT department staff. The development process will be unobtrusive to user departments because Flybynight knows what needs to be done. They will work independently, in the background, and will not disrupt departmental and internal audit work flow with time consuming interviews, surveys, and questionnaires. This promises to be an efficient process that will produce a system that will be appreciated by all users.” Required: Draft a memo from George…arrow_forward21. During a consulting engagement involving the development of a new accounts payable system, an internal auditor identified a control weakness. Although the weakness was reported to the manager of the systems development project, the manager decided to accept the risk because, in the manager's opinion, the risk was not significant. Six months after the implementation of the new system, the disbursements process was audited by another internal auditor who determined that the control weakness had impacted payment processing. The auditor reviewing the disbursements process should do which of the following? Group of answer choices Request that the manager of the systems development project fix the system None of the choices Disregard the control weakness because management previously decided to accept the risk Discuss the control weakness with the manager of the accounting system, but do not report the finding Report the control weakness to management and the audit committeearrow_forwardYou are the systems analyst of Crabtree Computers Limited. Several recent incidents of employee errors and omissions have made you realized that there are certain flaws in the internal controls and auditing systems of the company. You decided to take a number of steps to mitigate the existing risks and to improve the audit and control processes. You are concerned with the segregation of duties. Required 1. What functions must be separated? If ideal segregation of duties is not economically feasible, what are some compensating controls that would help reduce the risk of fraud or error? 2. Using a flowchart diagram, explain the risk assessment process that you will implement at Crabtree Computers Limited to endeavour to improve the current system. 3. The information system of Crabtree Computers Ltd. is deemed to be 90% reliable. A major threat in the procurement process has been discovered with an exposure of $300,000. Two control procedures are identified to…arrow_forward
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