OPERATIONS MANAGEMENT LL PACKAGE
11th Edition
ISBN: 9781323592632
Author: KRAJEWSKI
Publisher: Pearson Custom Publishing
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Question
Chapter 15, Problem 4DQ
Summary Introduction
Interpretation: The latest trends and practices in the buyer −supplier relationships in the changing business environment should be determined.
Concept Introduction: Healthy supplier relationships have been in great focus since the last decade of the previous century. Even ISO-9000 series of world quality system standard focuses on supplier partnerships rather than relationships. Such relations need to be based on a holistic approach of mutual trust, cooperation and
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Traditional buyer–supplier relationships revolve around financial considerations. Buyers and suppliers both try to get the best deals for their companies; often one’s gain is the other’s loss. Many firms today are valuing sustainable operations, which involve financial, environmental, andsocial responsibility. Explain how buyer–supplier relationships are evolving in this new environment.
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Based on Customer Relationship Management, take Unilever and
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