Chapter 15, Problem 7RQ

Explanation of Solution

Using a blog to improve communication:

• A blog or web log is a kind of online journal that is used for posting comments, graphics and videos.
• The blog websites will allow the writers to communicate and readers to respond by using a simple yet customizable interface which will not require any programming.
• Through blogs, the companies aere able to share their expertise and experience in a way that positions the organizations as an auhtority and resource, and ultimately promotes the brand.

Using a wiki to improve communication:

• A wiki is a tool which is used for collaboratively modifying content and structure which can be changed and updated by any person.
• They are a central location for managing meet notes, team agendas and company calendars...