To explain: The example that this case provides for future entrepreneurs.
Case summary: In the given case, Company H helps customers to protect them from the hassle of sending their returns and then waiting to get their refunds by offering an easy alternative of a drop-off package in user-friendly kiosks. The company located these kiosks in different locations across the country from where people can easily get a refund in real-time. The process of refund from this package just takes one minute by following the simple steps of accessing the original order on an integrated tablet, selecting the appropriate item, and then choosing to return or exchange. The items travel to return hubs from kiosks after shipment for the approval of the return.
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Chapter 15 Solutions
OPERATIONS MANAGEMENT (LL) W/CONNECT
- There are many risks faced by an entrepreneur when he starts up a business or deals with the business. Discuss the FIVE (5) challenges faced by entrepreneurs when they are dealing with the risks.arrow_forwardGive an example of an entrepreneur(s) who reaped at least one benefit and drawback?arrow_forwardWhat is the importance of viability, profitability, and customer to business?arrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill EducationOperations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningProduction and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
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