MANAGEMENT:PRACTICAL INTRO. >SP INSTR<
MANAGEMENT:PRACTICAL INTRO. >SP INSTR<
8th Edition
ISBN: 9781259898914
Author: KINICKI
Publisher: MCG
bartleby

Concept explainers

Question
Book Icon
Chapter 15.5, Problem 1SA15.4
Summary Introduction

To determine:

The position of an organization in terms of having a supportive or defensive communication climate.

Introduction:

One has to be very effective in communication to attract people and develop a feeling of trust and respect. Defensive communication is a communication taking place to protect one’s self-esteem and emotional harm. It can manifest one’s personality as non-listener or aggressive or arrogant. Supportive communication, on the other hand, is non-defensive i.e. it is an assertive and powerful communication that helps in building a relationship.

Blurred answer
Knowledge Booster
Background pattern image
Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.
Recommended textbooks for you
Text book image
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Text book image
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Text book image
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Text book image
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Text book image
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Text book image
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON