OPERATION MANAGEMENT
2nd Edition
ISBN: 9781260242423
Author: CACHON
Publisher: MCG
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Textbook Question
Chapter 16, Problem 5CQ
Which of the following best reflects pooling capacity to reduce restroom queue lengths?
- a. Add more toilets to increase capacity.
- b. Install a flexible partition that can alter the size of the women’s and the men’s restrooms.
- c. Convert the separate men’s and women’s rooms into a single unisex restroom (that both men and women can use).
- d. Remove mirrors in the restroom to decrease the time users spend in the restroom.
- e. Add automatic flush capability to each toilet to decrease processing times.
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Which of the following best reflects pooling capacity to reduce restroom queue lengths?a. Add more toilets to increase capacity.b. Install a flexible partition that can alter the size of the women’s and the men’srestrooms.c. Convert the separate men’s and women’s rooms into a single unisex restroom (thatboth men and women can use).d. Remove mirrors in the restroom to decrease the time users spend in the restroom.e. Add automatic flush capability to each toilet to decrease processing times.
In an M/MA queueing system, the arrival rate is 3 customers per hour and the service rate is 5 customers per hour. If the service
process is automated (resulting in no variation in service times but the same service rate), what will be the resulting performance
measurements? (Round your answers to 3 decimal places.)
a. What is the utilization?
Utilization
b. What is the expected number of customers in the system (L)?
Number of customers
c. What is the expected waiting time (in hours) for the system (W)?
Waiting time(in hours)
Which of the following is a qualitative factor in a simulation of a grocery store checkout process?
A. the interarrival time of customers to the queue
B.the number of full-service checkout lanes that are open
C. the number of express lanes that are open
D. the presence of self-checkout lanes
Chapter 16 Solutions
OPERATION MANAGEMENT
Ch. 16 - Prob. 1CQCh. 16 - Prob. 2CQCh. 16 - Prob. 3CQCh. 16 - Prob. 4CQCh. 16 - Which of the following best reflects pooling...Ch. 16 - Prob. 6CQCh. 16 - Prob. 7CQCh. 16 - Prob. 1PACh. 16 - Prob. 2PACh. 16 - Prob. 3PA
Ch. 16 - Prob. 4PACh. 16 - Prob. 5PACh. 16 - Prob. 6PACh. 16 - Prob. 7PACh. 16 - Prob. 8PACh. 16 - Prob. 11PACh. 16 - Prob. 12PACh. 16 - Prob. 13PACh. 16 - Prob. 14PACh. 16 - Prob. 15PACh. 16 - Prob. 16PACh. 16 - Prob. 17PACh. 16 - Prob. 18PACh. 16 - Prob. 19PACh. 16 - Prob. 20PACh. 16 - Prob. 21PACh. 16 - Prob. 22PA
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