Case summary:
Company FL produces goods in the high volume and low variety process of models followed to produce baked goods, steel, and in beer industries. The excellence can be attributed to the maintenance department which takes an active role in setting the parameters for preventive maintenance.
They teach the employees to identify and do under specific conditions. The employees in a shift will be responsible for identifying the problem and rectifying it. The personnel hired to perform the maintenance activities all come with multi skills.
To explain: The advantages and disadvantages of giving more machine maintenance to the operator.
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Pearson Etext For Principles Of Operations Management: Sustainability And Supply Chain Management -- Access Card (11th Edition)
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