BUSN 10 -TEXT
10th Edition
ISBN: 9781337116701
Author: Kelly
Publisher: CENGAGE L
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Chapter 17, Problem 5LO
Summary Introduction
To discuss: Strategies used by operations managers to improve the quality of services and goods.
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Describe the main tasks involved in operations management
Recognize the major concepts that define the operations and supply chain management field.
Explain how effective service operations management affects the employees of an organization as well as the organization and the economy of a country ?
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BUSN 10 -TEXT
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