OPERATIONS MANAGEMENT (LL)-W/ACCESS
17th Edition
ISBN: 9781260037821
Author: CACHON
Publisher: MCG
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Chapter 18, Problem 4C
Summary Introduction
Case summary:
Company D operates theme parks all over the world. The idea of Company D is to ensure that all the guests are able to have a magical experience. The company wants to reduce the waiting time inside the theme park. The case explains the way the company can deal with the waiting time and make the experience even better.
To explain: If Company D should charge for Fastpass.
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Question 4- A Starbucks shop decides to install an automatic coffee vending machine outside one of its stores to reduce the number of people standing in line inside. The cost of one coffee on the machine is 3.50$. The service time is a constant 3 minutes, and the arrival rate is 15 person per hour with a Poisson distribution.(You can use the Excel calculator to solve this question)
1- What is the average wait in line?
2- What is the average number of people in line?
3- Starbucks decides to increase the price to 5$ per cup and take 60 seconds off the service time. But this increase in the price reduce the arrival rate to 10 person per hour. Now, what is the average wait time and the average number of people in the line?
For question 4, type the correct answer in front of each sub-question. Also, please copy an image of the excel file you answer the question.
Consider your most recent unpleasant waiting experience. What went wrong andhow could it have been improved?
UP Fitness will install four new “trapezoidal gel-resistance toners” (“trappies” forshort), their latest exercise gadget, which is specifically designed to contour upper backmuscles. Clients who want to use these machines arrive at the rate of 90 per hour. If allfour machines are busy, UP Fitness clients use other pieces of equipment, waiting forone of the trappies to become available. The trappy experience is intense: 120 secondsof explosive exercise intensity. What is the utilization of the trappies?
Chapter 18 Solutions
OPERATIONS MANAGEMENT (LL)-W/ACCESS
Ch. 18 - Prob. 1CQCh. 18 - Prob. 2CQCh. 18 - Prob. 3CQCh. 18 - Prob. 4CQCh. 18 - Prob. 5CQCh. 18 - Prob. 6CQCh. 18 - With weighted shortest processing time, jobs are...Ch. 18 - Prob. 8CQCh. 18 - Prob. 9CQCh. 18 - Prob. 10CQ
Ch. 18 - Prob. 11CQCh. 18 - Prob. 12CQCh. 18 - Prob. 13CQCh. 18 - Prob. 14CQCh. 18 - Prob. 15CQCh. 18 - Prob. 16CQCh. 18 - Prob. 1PACh. 18 - Prob. 2PACh. 18 - Prob. 3PACh. 18 - Prob. 4PACh. 18 - Prob. 5PACh. 18 - Prob. 6PACh. 18 - Prob. 7PACh. 18 - Prob. 8PACh. 18 - Prob. 9PACh. 18 - Prob. 10PACh. 18 - Prob. 11PACh. 18 - Prob. 12PACh. 18 - Prob. 13PACh. 18 - Prob. 14PACh. 18 - Prob. 15PACh. 18 - Prob. 1CCh. 18 - Prob. 2CCh. 18 - Prob. 3CCh. 18 - Prob. 4C
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