EBK STATISTICAL TECHNIQUES IN BUSINESS
EBK STATISTICAL TECHNIQUES IN BUSINESS
17th Edition
ISBN: 9781259924163
Author: Lind
Publisher: MCGRAW HILL BOOK COMPANY
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Chapter 19, Problem 10E

Inter-State Moving and Storage Company is setting up a control chart to monitor the proportion of residential moves that result in written complaints due to late delivery, lost items, or damaged items. A sample of 50 moves is selected for each of the last 12 months. The number of written complaints in each sample is 8, 7, 4, 8, 2, 7, 11, 6, 7, 6, 8, and 12.

  1. a. Design a p-chart and label the mean proportion defective, UCL, and LCL.
  2. b. Plot the proportion of written complaints in the last 12 months.
  3. c. Interpret the chart. Does it appear that the number of complaints is out of control for any of the months?
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Chapter 19 Solutions

EBK STATISTICAL TECHNIQUES IN BUSINESS

Ch. 19 - Auto-Lite Company manufactures car batteries. At...Ch. 19 - Below is a p-chart for a manufacturing process. a....Ch. 19 - Inter-State Moving and Storage Company is setting...Ch. 19 - A bicycle manufacturer randomly selects 10 frames...Ch. 19 - During the process of producing toilet paper,...Ch. 19 - Sams Supermarkets monitors the checkout scanners...Ch. 19 - Dave Christi runs a car wash chain with outlets...Ch. 19 - Compute the probability of accepting a lot of DVDs...Ch. 19 - Determine the probability of accepting lots that...Ch. 19 - Determine the probability of accepting lots that...Ch. 19 - Warren Electric manufactures fuses for many...Ch. 19 - Grills Video Products purchases LCDs from Mira...Ch. 19 - The production supervisor at Westburg Electric...Ch. 19 - The manufacturer of running shoes conducted a...Ch. 19 - At Rumseys Old Fashion Roast Beef, cola drinks are...Ch. 19 - A new machine has just been installed to produce...Ch. 19 - Long Last Tire Company, as part of its inspection...Ch. 19 - Charter National Bank has a staff of loan officers...Ch. 19 - Prob. 25CECh. 19 - Early Morning Delivery Service guarantees delivery...Ch. 19 - An automatic machine produces 5.0-millimeter bolts...Ch. 19 - Steele Breakfast Foods Inc. produces a popular...Ch. 19 - An investor believes there is a 5050 chance that a...Ch. 19 - Lahey Motors specializes in selling cars to buyers...Ch. 19 - A process engineer is considering two sampling...Ch. 19 - Christina Sanders is a member of the womens...Ch. 19 - Erics Cookie House sells chocolate chip cookies in...Ch. 19 - The numbers of near misses recorded for the last...Ch. 19 - Prob. 35CECh. 19 - Swiss Watches, Ltd. purchases watch stems for...Ch. 19 - Automatic Screen Door Manufacturing Company...Ch. 19 - Prob. 38CE
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